Volvo Cars Westport in Westport including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

556 Post Rd E
Westport, CT 06880

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Sales: 888-834-1369

Used Cars: 866-448-7826

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Volvo Cars Westport

Overall Rating:

2.6 (out of 5)

89% recommend this dealer

120 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Worst Dealership experience

Reviewed by Lucas from Westport, CTMarch 06, 2023

After submitting feedback to the Volvo Westport management and not receiving any response I figured it would be worthwhile writing a review. We had a good experience with the salesperson when buying the vehicle, but most interactions since then have been so bad that we wish we didn't even have a Volvo. Most recently, I had scheduled service for our xc90 and tried to reach someone 2 days ahead of time with some questions that I had. I couldn't reach anyone so I left a voicemail with no returned call. Due to unanswered information (and frustration) I spoke to someone and canceled the appointment. Since my experience has been so bad here I expected that they would still show up at my home for the scheduled pickup(which they did.) I've never dealt with any dealership in my life that has had such a poor experience, it's really been a shame. After submitting this feedback to the manager as a helpful way for them to tighten up communication internally, I received no reply back. From now on I will be traveling extra far just to have service performed elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

I am not one who will usually write a review and not

Reviewed by tipperFebruary 10, 2023

I am not one who will usually write a review and not usually about a car dealer. I just bought a used XC40 from Volvo of Westport and it was one of the best experiences I have had with a car dealer. From my sales person Jason Sandel who was so helpful no pressure explained all about the car to me and Mike Messina in finance went over all financing with me. I am extremely happy with my purchase and Jason has been very helpful in responding to me emails and questions. I would highly recommend Volvo of Westport for your next luxury car purchase. Fred

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Not customer focused

Reviewed by A car guy from Westport CtNovember 29, 2022

Not impressed! You’d think they would want to sell cars. Told I would get call back .. never happened. Watch the add on they try to charge after you agree on price. Don’t have a good feeling dealing with this dealership. Will look elsewhere to buy a Volvo

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Volvo Cars Westport

Serving the Westport area Volvo Cars Westport, located at 556 Post Rd E in Westport CT, is your premier retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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