107 Myrtle Ave
Stamford, CT 06902

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Sales: 866-223-7209

Used Cars: 203-359-2632

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Riley Volvo Cars Stamford

Overall Rating:

3.3 (out of 5)

79% recommend this dealer

131 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They suck.

Reviewed by Riley xxxx from Stamford, CTAugust 17, 2025

They suck. They are a bunch of lying, manipulating deceitful xxxx bags. The list is too long to detail here.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The worst customer service I've ever received in my life.

Reviewed by Ross from Fairfield County, CTJune 23, 2025

The worst customer service I've ever received in my life. They refused to service my car after I posted a review detailing my multiple negative experiences. Beware and avoid at all costs. The GM Jameson Riley is especially awful.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Horrific customer service from repairs staff all the way

Reviewed by AARJune 23, 2025

Horrific customer service from repairs staff all the way up to the GM Riley. Unless you have bought or leased your Volvo from Riley, please avoid at all costs, they treat you terribly. Poor communication from top to bottom, wrong parts ordered, incorrect timelines given, and defensive, rude, attitude.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback, Adrianna. To clarify, the recall involves a diagnostic process that takes several hours, which is why we do not schedule it as a “waiter” appointment. Our service team, with the General Manager’s involvement, prioritized your vehicle each visit despite parts delays and scheduling challenges. You mentioned taking future service to another dealership, and you can definitely choose to do so, but please note, you've never spent money at our business. Our communication was intended to be informative. Should you wish to discuss your experience further, please call or email. Thank you, Claudia Cowley - Customer Experience Manager - (281) 713-5745 - claudia@stamfordvolvo.com.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Riley Volvo Cars Stamford

Riley Volvo Cars Stamford was founded by Jim Riley in 1959, and is currently owned by his sons, Chris and Curt Riley. Jim has always had a passion for cars, and wanted to provide a family business to the Fairfield County community, and also provide a future for his own family. As a real family business, Chris' sons operate the Volvo store. Jameson Riley is the General Manager, Sales Manager, and Service Manager, and AJ Riley is the Finance Manager. Unlike corporate dealerships, we are always available to help any and all customers, and a "Riley" is always eager to meet customers and help however necessary. As an authorized Polestar Engineered Volvo dealer, we have the unique history of providing motorsport and performance background and knowledge to the enthusiast customer. Jameson Riley competed and raced for the Volvo Factory Racing Team with the legendary Derek Bell as his teammate. Riley Racing, owned and run by Chris Riley, engineered, designed, and built a Volvo S40R, which Jameson piloted in several sportscar events. President: Chris Riley Vice President: Curt Riley General Manager: Jameson Riley Finance Manager: AJ Riley

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