Mitchell Volvo Cars of Simsbury in Simsbury including address, phone, dealer reviews, directions, a map, inventory and more

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384 Hopmeadow St
Simsbury, CT 06070

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Mitchell Volvo Cars of Simsbury

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

185 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not buy here - they dont care care

Reviewed by M from BostonMay 20, 2022

beware - they have low advertised prices but they have a TON of add ons - like the $1500 ceramic coating - which isnt even the best coating you can get. no option not to get it. also Alex is useless. terrible customer service.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Terrible, rude dealer - AVOID

Reviewed by ajw from MAApril 02, 2021

The worst dealership I’ve ever dealt with. They have been rude and condescending all throughout this hellish experience. I went to test drive a car last month, and one of the sales managers admonished me for driving an hour and a half to test drive a car but not purchase. I told him I needed to think about it and talk with my wife before making such a large purchase. The sales manager response: “So you’d drive an hour and a half to test drive a car but aren’t ready to purchase? That doesn’t make any sense to me.” I thought about buying a car, and decided to move forward with a purchase. I was still waiting to hear from them regarding my trade in that they appraised when I test drove weeks ago, only after submitting the credit application did they give me my trade in value, which was extremely low to the point where it stopped the transaction for me. One last attempt to purchase a car from them, and they refused to let me test drive the car before purchase, as I had test driven the same model (but DIFFERENT car) weeks earlier. So in the end, dropping tens of thousands of dollars on a car you aren’t allowed to test drive was the last straw. I will never shop at this dealer ever again.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Do NOT go to this dealership

Reviewed by Dominic Paternostro, Alene Comerford from Simsbury, CTFebruary 09, 2021

DO NOT go to this dealership.I had a terrible experience when trying to buy a CPO Volvo XC60. I made an apt with Dani Donato via email. Alane Comerford showed me the vehicle-I never met Dani.I decided to purchase the car that same day-Thursday. Dominic Paternostro, in Finance, was horrible to work with.I put the maximum deposit down, signed a contract and planned to go back on Monday to finalize the deal. On Saturday evening at 5PM (two days after I signed the contract), I received a text from Dominic telling me that they were not honoring our contract and that they would be refunding my deposit. His pre-text for this breach was that I had not finalized my financing with them.Almost immediately the car was back on their website for $2,000.00 more than our agreed upon purchase price.He refused to answer my calls and texted saying he was shutting his phone off.The contract didn't state I had to finalize the financing within 5 days.Dominic and his staff lack integrity and are sketchy.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Mitchell Volvo Cars of Simsbury

At Mitchell Volvo Cars of Simsbury we know that being a local Connecticut Volvo dealership doesn't just mean we sell used and new Volvos to customers in the region. We listen to every single one of our customers whether they hail from Hartford West Hartford Windsor New Britain Manchester or Avon. It means we get to know them -- and understand what they really want in a vehicle. It also means getting our customers the right Volvo at the right price. So whether you're looking for a new XC90 or a used S60 Mitchell will work to find you the used or new Volvo in Connecticut to fit both your taste and your budget.

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  • No cost, no-hassle negotiation
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