375 Washington Ave
North Haven, CT 06473

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Sales: 844-328-8632

Used Cars: 877-614-7733

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Gengras Volvo Cars North Haven

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Corey is your quintessential car salesman stereotype.

Reviewed by Sara from Boston, MAAugust 14, 2025

Corey is your quintessential car salesman stereotype. I wouldn't come back here for a car again solely to avoid having to deal with/tolerate him another time. I got the classic over-communicative, pushy calls and texts right up until I decided to buy the car, and then it was crickets to every question I had following that, as there were delays in getting the car registered and finally to me in person (it took almost a month start to finish to acutally get this car). His manager, Jeff, who eventually stepped in, wasn't much better. Ronny was the only person there that seemed to care, he was nice, it's too bad he's surrounded by the others.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Sara, We're sorry to hear about your experience. Unfortunately, we believe you may have the wrong dealership, as we've never had a Ronny working for us, and Corey and Jeff have not worked here for over a year. We encourage you to remove this review and post it for the correct location to ensure a proper resolution of your concerns. Thank you.

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Maximum rating = 5

1.0 (out of 5)

The service writer doesn't even know the policy for

Reviewed by Caly from Hamden November 01, 2024

The service writer doesn't even know the policy for service warranties. I called volvo corporate customer service and received more info. I have 2 volvos and I'll be bringing my cars to another dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Caly, I'm sorry to hear about your experience with our service writer. We strive for knowledgeable and helpful service, so it's disappointing to learn we fell short. If there's anything further you'd like us to address or discuss, please feel free to reach out. Thank you, Lee Page - Service Manager - 203-237-8658

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Great experience at Gengras Volvo!

Reviewed by Bernadette from Guilford CTSeptember 01, 2023

I recently leased my second Volvo from Gengras in North Haven. What a great experience I had! From being greeted as soon as I arrived to driving out with a beautiful new car - everyone was professional and willing to make sure I had a positive experience. Brian and Corey worked hard to get me into the car I wanted for the price I wanted. Manny made sure I understood all the paperwork and helped me get the best coverage for my new vehicle. Stacey was amazing - explaining all the features of the car and helping me get hooked up to my new voice activated system! I wouldn't go anywhere else to buy a Volvo.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Bernadette, we're delighted to know that you had such a positive experience with Brian, Corey, Manny and Stacey at Gengras Volvo Cars North Haven. We strive for customer satisfaction and it's great to see our team hit the mark! Enjoy your new Volvo!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gengras Volvo Cars North Haven

Gengras Volvo is located in East Hartford and Meriden Connecticut. At Gengras Volvo you will find a great deal and a comfortable experience while shopping for a new Volvo or preowned Volvo. It all started in the 1930s when Clayton Gengras opened his first Ford dealership on Raymond Road in West Hartford. Clayton went on to become one of the Northeast's most successful Ford dealers. Seventy years later Gengras Motor Cars is still a family-owned and operated business

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