Volvo Cars Danbury in Danbury including address, phone, dealer reviews, directions, a map, inventory and more

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106 Newtown Rd
Danbury, CT 06810

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Sales: 203-297-6759

Used Cars: 203-297-6879

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Volvo Cars Danbury

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

246 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Great sales department very help and attentive, Service

Reviewed by jamessharpMay 16, 2022

Great sales department very help and attentive, Service is a disaster, owning two new Volvos, a 21 XC 40 Recharge and 22 XC 60 Recharge and not have any real issues, just regular scheduled maintenance. Service will never provide next day appointments, typically takes two weeks and is at the dealer service department’s convenience. Why valet service was promised as a loyality customer, it never happens. Before you buy ask how quickly your car can be fixed for even regular factory required maintenance, very painful.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi James, We always aim to achieve high customer service standards, so it is discouraging to hear that your experience with our service department has not met your expectations. We regret any inconvenience this may have caused you and are currently working on changes to handle recent volume levels. We encourage you to get in touch with us if there is anything else that we can do for you and your vehicle. Chris Gavin General Manager ChrisGavin@ThePremierCollection.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

There should be a 5+ star rating!

Reviewed by Tom C. from Watertown, CT February 27, 2022

An incredible buying experience. Carlo went above and beyond when assisting me in selecting and purchasing my Volvo. All car sales representatives should take a lesson from Carlo. After 3 other Volvo purchases over the years, Danbury Volvo has become my "go to" dealer from now on. There should be a 5+ star rating!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Tom, We greatly appreciate you taking time out of your day to leave us a positive review and the confidence you have in our staff. It's great to hear that Carlo and the team provided top notch service and you were satisfied with your experience at our dealership. Our staff leaves no stone unturned, providing you with a complete experience you'll feel comfortable with. Should you have any other questions or concerns, we are only a phone call away and would be more than happy to help. Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I bought a Jeep Grand Cherokee off lease that had 2...

Reviewed by JDeezy52August 23, 2021

I bought a Jeep Grand Cherokee off lease that had 2 issues that would be tough to find unless you drove it a lot. Neel & Chris remedied the situation and supported me with a warranty to make me feel comfortable which was above and beyond if you ask me. Great customer service.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi James! Congratulations on your Jeep Grand Cherokee! It's fantastic to hear that Neel and Chris were able to make sure that you feel comfortable driving going forward and took care of your needs! We aim for stress-free car buying and our staff are willing to go the extra mile at all times for our customers! If there is anything else that we can do for you and your vehicle, we're only a phone call away! Take care, stay safe, and we'll see you next time!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Volvo Cars Danbury

Our newly remodeled showroom allows you to find your dream vehicle in comfort. We are conveniently located on Newtown Road in Danbury. Proudly serving Redding Ridgefield Newtown Monroe Bethel Brookfield Sherman New Fairfield New Milford South Kent Gaylorsville and the entire Connecticut area once you enter our dealership you become family. Stop in and let us help you get behind the wheel of your next vehicle.

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