4455 South Mason Street
Fort Collins, CO 80525

Get Directions

Sales: 970-609-9419

Used Cars: 970-223-8500

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of Pedersen Volvo Cars

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I’m very disappointed with my experience at Pedersen

Reviewed by amera.moraDecember 04, 2024

I’m very disappointed with my experience at Pedersen Volvo, Ft. Collins. I purchased a vehicle after being assured by the salesperson, Theresa (Teri), that it included adaptive cruise control—a feature that was a major reason for choosing a more expensive vehicle. After the purchase, I discovered that the car doesn’t have this feature and that it cannot be added. On top of that, I felt rushed and pressured during the sale, with no chance to test drive the vehicle and confirm the feature myself. I trusted Theresa’s word, which turned out to be false. I reached out to resolve the issue, leaving a voicemail for Wayne, the sales manager, and emailing Theresa. Neither responded. The lack of follow-up and accountability is extremely disappointing. To make matters worse, they initially refused to honor the online sales price for the vehicle, which felt dishonest and unprofessional. Overall, this was a sleazy sales experience, and I strongly recommend avoiding this dealership and its untrustworthy staff.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I’m very disappointed with my experience at Pedersen

Reviewed by Amera Mora from Johnstown CODecember 04, 2024

I’m very disappointed with my experience at Pedersen Volvo, Ft. Collins. I purchased a vehicle after being assured by the salesperson, Theresa (Teri), that it included adaptive cruise control—a feature that was a major reason for choosing a more expensive vehicle. After the purchase, I discovered that the car doesn’t have this feature and that it cannot be added. On top of that, I felt rushed and pressured during the sale, with no chance to test drive the vehicle and confirm the feature myself. I trusted Theresa’s word, which turned out to be false. I reached out to resolve the issue, leaving a voicemail for Wayne, the sales manager, and emailing Theresa. Neither responded. The lack of follow-up and accountability is extremely disappointing. To make matters worse, they initially refused to honor the online sales price for the vehicle, which felt dishonest and unprofessional. Overall, this was a sleazy sales experience, and I strongly recommend avoiding this dealership and its untrustworthy staff.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Clean showroom, great service, was a quick and easy

Reviewed by bopettisApril 27, 2024

Clean showroom, great service, was a quick and easy process. Definetly worth checking out their store

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Pedersen Volvo Cars

Driven by Community isn’t just a tagline, it’s our business. Over 50 years, spanning two generations located in Fort Collins, we have come to understand what people want from a car dealership and we have built our business around it. Pedersen Toyota is focused on caring for our customers for the lifetime of their vehicle needs with Everything that includes. And we make it Easy.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top