619 Francisco Bld E
San Rafael, CA 94901
Sales: 628-215-1645
Used Cars: 628-215-1645
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 10:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near San Rafael, CA that carry Volvo
Overall Rating:
3.6 (out of 5)
69% recommend this dealer
16 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
It was a good experience they worked with me to get the
It was a good experience they worked with me to get the deal done a good dealership
Dealer Response
Charles, Thank you for the review. We appreciate it Diana Kennedy General Manager
Maximum rating = 5
I had a very disappointing experience with Volvo Cars
I had a very disappointing experience with Volvo Cars Marin, specifically with their sales advisor Thayer De Alba. I was seriously interested in a pre-owned XC90. After confirming details and arranging a test drive, I even persuaded my wife to make the long trip from the South Bay, and we booked a weekend stay in San Rafael. Then, at the last minute on Friday afternoon, I was suddenly told the car had been sold. No apology, no effort to make things right, and my follow-up email was ignored. The whole process felt like a bait-and-switch tactic, using a good deal as a lure to get people into the dealership, only to claim it’s “already sold.” That is NOT HONEST BUSINESS. This wasted my time, money, and trust. A dealership representing Volvo should hold itself to higher standards of professionalism and integrity. Unfortunately, that was not my experience here.
Dealer Response
Dear Wenday0419, We understand how disappointing it must have been to plan your visit around a specific vehicle, only to learn it was no longer available. While vehicle availability can change quickly—especially with pre-owned inventory—we do know that Thayer made the attempt to notify you when the vehicle was sold on the day before your appointment. We never intend to mislead, and we sincerely apologize if our process made you feel that way. Sincerely, Diana Kennedy General Manager
Maximum rating = 5
I worked with Thayer and he was super nice and helpful
I worked with Thayer and he was super nice and helpful and he made buying a car a breeze.
Dealer Response
Thank you
Maximum rating = 5
The first thing you should know about Volvo Cars Marin is that we're dedicated to satisfying you.
This is true from the moment you walk in to our Marin County showroom or call our Volvo Cars Marin dealership.
To complement our stellar collection of new Volvo Cars we have over 100 quality pre-owned vehicles to choose from. Each chosen for its unique ability to match different peoples' driving styles lifestyles wants and needs. Our expansive certified Volvo parts store and state-of-the art service center are dedicated to keeping your Volvo young at heart until the day you decide to retire it.
We wouldn't be complete without our savvy in-house team of car loan and Volvo lease specialists who create a zero-stress auto financing experience. Volvo Cars Marin is proud to be an authorized Polestar retailer. For further information please contact Volvo Cars Marin at (855) 615-8987. Volvo Cars Marin is proud to be part of the Price Family Dealerships.
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