1938 Auto Parkway
Escondido, CA 92029

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Volvo Cars Escondido

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Service gone downhill

Reviewed by Loyal Volvo Owner from Escondido, CAFebruary 12, 2022

Purchased car in 2013. At the time Mike Warner was the service lead. Always very positive experience, including during mechanical emergency. Mike retired and it shows! Different service writer every time. The facility itself is tired 80s. Everything echoes- every employee complaint and every private customer transactions. Latest issue-car in for service, and check engine light. Came back after the inspection telling me needed to be worked on in addition to service. Cars done, ready to drive off, check engine light is still on. Yeah, they didn’t fix it. Service writer indicates now what el$e need$ to be done once part comes in. Once that’s done, it will be my last visit. I’ll buy another Volvo again, but not from the dealership. Sure I could speak to the GM, but I know they don’t care.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We understand your frustration and appreciate you bringing this information to our attention. It is never our intention to upset you and we hope we can have a chance to regain your confidence in us. Please don't hesitate to reach out if you're interested in discussing your experience further. Thank you, Dhruv Barot - General Manager - 760-546-1200

Overall Facilities 1

Customer Service 3

Buying Process 4

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Excellence and Professionalism!

Reviewed by Five Gz from CAOctober 25, 2021

Excellent Customer Service and Outstanding Professionalism! We drove 6 hrs from Lemoore to buy our 2nd XC90 from Escondido. Great buying experience from top to bottom!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Wow! Thank you for driving all that way to work with the Volvo Cars Escondido team again! It means so much to hear we've provided another five-star experience to you! We hope you love your new XC90!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

First time Volvo buyer

Reviewed by Mac from San Diego, CAJanuary 23, 2021

Great experience buying a car from the dealership. The staff were attentive and definitely answered my questions. Mike Brandt was very helpful and professional. Very thankful to the wonderful team to process all our experience with ease.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Volvo Cars Escondido

Volvo Cars Escondido has been in business for over 10 years. From our first day in business we've placed our customers first. We offer a luxury experience not afforded at larger stores. We offer a more intimate and personalized experience. We know and remember our customer's names as well as their preferences in maintaining purchasing and repairing their Volvo.

We pride ourselves in having a nice selection of new Volvo cars and hand selected pre-owned models for you to choose from. Our relationship does not stop with the purchase it merely begins as you are now a part of our family. Our sales staff will keep in contact with you

Ready to buy? Get a price quote before visiting the dealership.

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