Kocourek Audi Volkswagen Hyundai in Wausau including address, phone, dealer reviews, directions, a map, inventory and more

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152201 Morning Glory Lane
Wausau, WI 54401

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Sales: 715-359-0303

Used Cars: 715-907-7290

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Kocourek Audi Volkswagen Hyundai

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

38 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.5 (out of 5)

Bought my dream car!

Reviewed by Jeremy from Stevens Point WIMay 17, 2021

I stopped in to take a look at a car I found online. It was a pleasure to meet Jake mollins that day! Thanks to him and his wonderful customer service. We're able to get me into my dream car! Thanks again Jake!! A great place to buy a new car!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Amazing Service

Reviewed by Deb Evers from Wausau, WINovember 19, 2020

My experience with Kocourek Import was amazing. I wanted an SUV but wasn't sure what I wanted. Alex Radtke took his time going over vehicles and answering all my questions. He made the experience personal and relaxing, he made suggestions and had me test drive different makes and models until we narrowed the options down. After multiple visits I finally decided to purchase a Lincoln MKX. I spoke with Jordan Fylling Sales Manager he worked with my on the price and gave me a GREAT deal. After signing all the paperwork we noticed some damage. Jordan took care of everything he wanted to make sure I was completely happy. He had Abra Collision Center take care of fixing the damage it's absolutely beautiful. The service and kindness that both Alex and Jordan displayed was the best I've ever received. Being a women purchasing a car was very intimidating to me. They never talked down to me or treated as if I was stupid. I can't say enough great things about the team at Kocourek Imports If you are looking for a vehicle I recommend Kocourek Imports.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.3 (out of 5)

Used car trade in.

Reviewed by John Kleifgen from Wisconsin, WIAugust 18, 2020

First, I do not have a problem with the new car buying experience. My problem is concerning the trade in of my old Accent. It was in an accident. The front facia, grill, hood, and A/C condenser were replaced. I was offered a low amount from Kocourek and another dealer. Max, at Kocourek, said the low offer was because of the accident. Wisconsin doesn't even require revealing an accident to a buyer but there was an Auto report available that said the Accent was in an accident. What he didn't tell me was the tremendous sales increase of used cars now would make their asking price astronomical. I'm only going by what I saw on the website. The Accent sold for double the trade in value and in less than 10 days! I am writing this review because Max sent me an email stating if I had any problems with my experience to let him know before I filled out the Hyundai survey. The survey is apparently important to them. I wasn't even going to respond before that email. I did respond and never got an answer. Be careful and get values from more than 2 sources. Sadly KBB and other sources aren't taking into account the rise in used car demand so this will probably happen a lot.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Kocourek Audi Volkswagen Hyundai

Kocourek Wausau Imports is a group of professionals who come together every work day to provide the automotive products and services the people of North Central Wisconsin need. Nearly five out of every ten cars purchased in the area come from a Kocourek location. We proudly provide an impressive selection of new cars and trucks used cars and trucks and the quality maintenance they require. The Kocourek experience includes an exciting array of online opportunities followed by test drives tailored finance options market comparisons current manufacturer incentives and the guaranteed lowest prices all ending in a handshake.

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