3139 S Washburn St
Oshkosh, WI 54904

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Sales: 920-267-4670

Used Cars: 920-267-4819

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Bergstrom Volkswagen of Oshkosh

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They wanted $190 to retrieve a 4 digit radio code so i

Reviewed by Charles from Appletom, WIJanuary 24, 2026

They wanted $190 to retrieve a 4 digit radio code so i can unlock my radio. That's pathetic. We will never use them for service ever again and we have 3 VW cars. 2 GTI's and a Tiguan. We will never purchase a car from them. They lost car sales over a radio code. That's horrible customer service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Took my car in because I bought a new Key and Fob from

Reviewed by coxrl1976November 21, 2025

Took my car in because I bought a new Key and Fob from the dealership and then they have to program it for an additional charge of course. Well I drove in no problem with the old key but then neither the old or new key would start the car with a song and dance. The dealership said it was the car and wants to charge me two hour diagnostics to find out what they did to my car. Worked just fine when pulled in, they program a new key and now it doesn't but it wasn't them??? Took to another service center and the code in the car literally says programming error!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very nice, professional, willing to work with you.

Reviewed by richardcsmith88August 04, 2023

Very nice, professional, willing to work with you. Would come back to get another vehicle from here. Highly recommend....

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bergstrom Volkswagen of Oshkosh

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

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