7030 South Tacoma Way
Tacoma, WA 98409

Get Directions

Sales: 253-474-0651

Used Cars: 253-474-0651

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Volkswagen of Tacoma

Overall Rating:

3 (out of 5)

84% recommend this dealer

300 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sent our daughter to get a routine oil change and she was

Reviewed by Nevergoto LarsonVWOctober 16, 2025

Sent our daughter to get a routine oil change and she was taken advantage off. What should have been a simple appointment turned into a $2000 bill. Our daughter who is 16, was asked to sign binding documents in a deceitful way, Kayla Strait who she worked with was promising things were going to be free of charge, pressuring her that things were necessary. When she asked Kayla to confirm with my husband before proceeding, she didn't do it. Though she did take the time to ask my husband if we wanted to approve a $19 dollar new battery for a key fob, but what about the other $1980? Too scared to ask because you know you were being dishonest and sleazy. Sad that this is a business model, scam your customers.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sent our daughter to get a routine oil change and she was

Reviewed by Nevergoto LarsonVW from Tacoma, WAOctober 16, 2025

Sent our daughter to get a routine oil change and she was taken advantage off. What should have been a simple appointment turned into a $2000 bill. Our daughter who is 16, was asked to sign binding documents in a deceitful way, Kayla Strait who she worked with was promising things were going to be free of charge, pressuring her that things were necessary. When she asked Kayla to confirm with my husband before proceeding, she didn't do it. Though she did take the time to ask my husband if we wanted to approve a $19 dollar new battery for a keyfab, but what about the other $1980? Too scared to ask because you know you were being dishonest and sleazy. Sad that this is a business model, scam your customers.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

They will sell you a car, but never care about you after

Reviewed by ffjjjthomasAugust 21, 2024

They will sell you a car, but never care about you after that. Plus Steal your refund but never giving it to you. If they owe you money good luck getting them to call you back.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen of Tacoma

Larson Volkswagen of Tacoma is here to help you find the best new and pre-owned vehicles at the most competitive price! We have over 700 pre-owned vehicles in our inventory with makes ranging from the most high-end luxury vehicles to more affordable models. Every used car on our lot is accompanied with a detailed vehicle history report and we offer numerous certified vehicles as well as the largest stock of certified Volkswagens in our area!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top