12612 NE 124th St
Kirkland, WA 98034
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Kirkland, WA that carry Volkswagen
Overall Rating:
1.8 (out of 5)
81% recommend this dealer
72 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Reached out about a specific car but all i got was
Reached out about a specific car but all i got was generated emails from both the reception and the General Manager (Tony). No one actually got back to me about the vehicle i has request about. After receiving about 6 generated emails I blocked them. Don’t waist your time.
Maximum rating = 5
Ok “Bob” we were there and you didn’t want to help us.
Ok “Bob” we were there and you didn’t want to help us. I guess because you had a sale on the line, you suddenly couldn’t remember our discussion. We drove from Mt Vernon in the pouring rain only for you to “not remember” then shrugging your shoulders as if “oh well” when we were leaving. Let me tell you, I will NEVER recommend you or VW of Kirkland to anyone. If fact I will be writing negative reviews anywhere I can. Thanks for nothing Bob! Julius A Farrar Jr
Maximum rating = 5
Be aware that this is one of those dealerships that
Be aware that this is one of those dealerships that requires overpriced aftermarket products to be sold with all of their cars even if you don’t want them. On the vehicle I was interested in (a new 2024 Jetta S manual - the cheapest car Volkswagen sells in the U.S.), this was over $2,300 in “pre-installed” $18 Scotch Guard paint and fabric protection, an $8 eBay chip in the third brake light that makes it flash, $358 splash guards, and a $449 prepaid maintenance program. I have perfect credit (800+, according to Credit Karma), and Volkswagen had a $219/month lease special in the Seattle area for the car and terms I was interested in, and this dealer quoted me $372/month for one of three of those cars in their inventory (same price, different colors). I understand taxes and fees can increase the advertised rates (generally $20-30 per $1000 in the deal), but this dealership straight up said they weren’t interested in working with me after I asked them to remove the aftermarket products I didn’t ask for and to match the advertised lease special. I guess dealerships can choose who they work with, but it does not feel like this dealership cares about what customers want and I would be extremely hesitant about buying a car from them or servicing my car there given their lack of interest in customer centricity.
Maximum rating = 5
Volkswagen of Kirkland has an innovative approach to how we do business and it's all based on customer feedback. Our pricing is competitive fair and transparent. There are no hidden fees and no markups. All incentives and rebates are given at the time of purchase. We also provide all available finance and leasing options to help with your budget. We are committed to a fair and transparent process. When you buy from VW of Kirkland you are not just getting a vehicle but a team that will support you through your car buying experience.
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