1016 W Columbia Dr
Kennewick, WA 99336

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Sales: 888-762-8151

Used Cars: 866-962-7364

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Overturf Volkswagen

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1587 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We purchased a vehicle that turned out to be UNSAFE.

Reviewed by SBoudrieauDecember 17, 2025

We purchased a vehicle that turned out to be UNSAFE. Disappointed is an understatement with the entire process. Sale went well, once they got our contract and money. We contacted this dealership immediately when a certified mechanic found a FUEL LEAK pouring out fuel. We were told there was nothing they would do to help, since we purchased a vehicle "as is" with an extended warranty that, basically didn't cover anything, except powertrain. From the beginning of contacting them after the sale process to this review...it has been nothing but fluff and and a smoke show. We were told to have the FUEL LEAK fixed at a Ford Service Department, and they would pay for the repairs. After sending them the receipts, they decided they would rescind that offer and only pay for the part. If you want to buy from shady and untrustworthy folks, be my guest. My husband and I will never purchase from an Overturf Motors company again, and will continue to make the public aware of the horrible experience we had.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bill listened to our needs and made the deal work best

Reviewed by kayromriellDecember 14, 2025

Bill listened to our needs and made the deal work best for our situation. Overall he had great communication with us throughout the process and was transparent about everything going on with the sale. Overall we are very happy with our vehicle and if in the future we decide on another vehicle for our family we would like to see Bill again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for choosing Overturf and Bill! We hope you enjoy your new car and look forward to helping your family again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our experience was stupendous.

Reviewed by Codywebbs55December 05, 2025

Our experience was stupendous. Bill is an awesome salesman's . Mark is great in financing , had a very good experience.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Overturf Volkswagen

Overturf Motor Company is a new and used car dealership which is family owned and operated by the Overturf family and has been serving the Tri-Cities WA Walla Walla WA Yakima WA and Pendleton OR areas for over 60 years. We are a new Volkswagen and Kia dealer providing sales service and parts to our customers.

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