10633 Evergreen Way
Everett, WA 98204
Sales: 425-605-5141
Used Cars: 425-605-5141
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Everett, WA that carry Volkswagen
Overall Rating:
4.4 (out of 5)
77% recommend this dealer
62 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This dealership should be boycotted!
This dealership should be boycotted! Went into Rairdon's VW dealership Sunday Sept 7 test driving the Atlas SE that was offered for $31,495 after 2 discounts. Sat down to purchase car, and suddenly one of the discounts is conveniently missing ($3500 Customer Bonus) and my trade-in value of my 21 Tiguan R-line in mint condition of $24,000 (established by KBB.com) is reduced to $12,000. The entire proposal is padded with Thousands of Dollars of service contracts, "appearance" nonsense and other fees, but the 50% reduction of my trade-in value was the absolute insult. These people hope you don't know your car value and try to cheat you! I EVEN WARNED THE SALESMANAGER DURING THE TEST DRIVE NOT PULL NONSENSE WITH THE TRADE-IN VALUE! WENT RIGHT OVER HIS HEAD! Then the sales manager circumvents this unethical behavior by texting: "I am sorry you feel our 10,000 off on the brand new Atlas and the Trade in Value wasn't what you had hoped for overall to have been OTD (Out The Door) at at 29K on a $41,930 vehicle", followed by "No problem sir, while we try our best, not everyone will see the value we are giving customers towards new purchase". Where is the value when the dealer is trying to deceive you by $12,000 with your trade in??? if you can't sell the car at $31,498, DON"T ADVERTISE IT TO DRAG PEOPLE INTO THE DOOR! I called a previous VW salesperson having worked there, and was told, literally all salespeople including the General Manager!! quit after Reardon bought the dealership from Pignataro due to unethical behavior towards customers and demands on employees. Let that sink in for a moment. Note to Reardon: Don't bother to respond. Your shallow lines are nothing but sales talk. Find additional reviews on Yelp and Dealerrater.com. You are the prime examples why dealerships have such a bad reputation. Shame on the entire Rairdon organization for encouraging and promoting such behavior. I have also called VW Consumer Affairs and opened a ticket!
Dealer Response
We're very disheartened to see such strong criticism and regret that your recent experiences with us were so negative. We pride ourselves on upholding a high standard of customer service, and it's concerning that we missed the mark here. Your feedback is important to us and I invite you to call me so I can learn more about what happened during your appointment, because I don't have enough information to properly address these claims. Thank you for bringing this to our attention, and we hope to get the chance to speak with you. Thank you, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com
Maximum rating = 5
They were so friendly and patient that we felt buying
They were so friendly and patient that we felt buying process was enjoyable at this dealership. Overall great experience!
Dealer Response
We love hearing that the buying process was enjoyable and smooth! Thank you for your business and for choosing Rairdon's Volkswagen of Everett!
Maximum rating = 5
I've been dealing with Rairdon VW since they took over
I've been dealing with Rairdon VW since they took over from Pignataro and I have been completely satisfied every time. The yearly inseptions they do are thorough and complete. They provide a very detailed checklist of every step and any possible item that may need attention in the future. A particularly professional touch is the full car cleanup, inside and out that is standard with every visit. Kudos as well to their Customer Service Chief, Aaron Carlson, who never fails to follow up each time to ensure that everything was done to the owner's satusfaction
Dealer Response
Hi Al, we're happy the team left this positive impression with you. We will pass along your kind words to Aaron and our service team. See you next time at Rairdon's Volkswagen of Everett!
Maximum rating = 5
At our dealership, you’ll find a solid selection of new Volkswagen for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Decades of experience help ensure you have the best car buying experience at Rairdon’s. See why buyers from not only Everett, but Seattle, Bellingham, Lynnwood, Edmonds, Mukilteo, Mill Creek, Bothell, Arlington, and Kirkland come to Rairdon’s for a huge selection of new Volkswagen cars. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Volkswagen technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Rairdon's Volkswagen of Everett in Everett today for quality vehicles, a friendly team, and professional service at every step of the way.
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