777 Clyde Morris Blvd
Newport News, VA 23601

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Sales: 757-244-9287

Used Cars: 757-244-9287

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Reviews of Casey Volkswagen

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Found a truck on the website.

Reviewed by Dave from Suffolk, VAMay 28, 2025

Found a truck on the website. Called the dealer to verify availability and location. Made an appointment and drove 35 miles. Got there and they told me the truck sold 2 months ago.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I have a 2017 VW Tiguan, I took my car to this dealer

Reviewed by Miguel Torres from Newport News, VA May 23, 2024

I have a 2017 VW Tiguan, I took my car to this dealer ship for a simple USB connecter swap, and a sunroof know replacement. How is it they had my car for a week and we're not able to tell me what was wrong with my car. Evan gave me the God xxxx Run around excuses service people give you when nothing has been done. I would leave no start if it let me. I do not recommend taking your car to this VW Dealers service department. They are crooks and don't fix your problems, and then want to charge for labor they clearly did not perform.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

To the 11/22/23 review- Car existed and I bought i

Reviewed by Jenn from NN, VANovember 25, 2023

FANTASTIC experience at Casey VW! Make sure you ask for Jason Rowley if you go. He was the best salesman I have ever worked with. From start to finish, Jason made our experience extraordinary. Very laid back, no pressure, very knowledgeable. It felt like we had brought a friend with us to the lot to help us pick out a car. I will go to Jason for all of our car needs going forward, although we hope to keep the car we have for a very long time. He helped us pick out a great car at a great price. I could not find another dealership to beat the deal we ended up with. His manager, Rudy Medina (the big guns), was great to work with as well. He kept his promises and there were no surprises when it came time to sign. I signed paperwork with William Hooper. He was very thorough and very patient. He made sure I understood exactly what Casey was offering and what I was signing. Overall great experience. I definitely recommend!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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