16300 Priority Way
Chester, VA 23831

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Reviews of Loyalty Volkswagen

Overall Rating:

4.9 (out of 5)

94% recommend this dealer

514 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sweet!

Reviewed by Eric from Chester vaDecember 02, 2025

Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet! Sweet!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Advisors are always friendly and knowledgeable.

Reviewed by KamilleNovember 19, 2025

Advisors are always friendly and knowledgeable. Prices are shown upfront and I’m never pressured to do any services I don’t feel ready to do at the time of my appointment. They do express when something is urgent so that I’m safe and my car runs well.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Kamille, thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Michale is a great advisor.

Reviewed by Kamille from Prince George, VANovember 19, 2025

Michale is a great advisor. Always knowledgeable and friendly. I feel confident bringing my car to this dealership to be serviced on.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your positive review, Kamille! We are so glad that Michale is consistently kind and helpful. It is an honor to know how confident you are in our efforts. Wishing you the safest of travels until we meet again!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Loyalty Volkswagen

Thank you for stopping by Loyalty Volkswagen. We are your Chester Area Volkswagen Dealership specializing in new and pre-owned Volkswagen vehicles Volkswagen service & Volkswagen parts.

Our knowledgeable sales staff have been trained and certified to provide amazing customer service. Our Chester Volkswagen Dealership has been selling and servicing the Chester area for a long time - our experience is second to none!

Receive a vehicle quote and schedule a service appointment all online! Your Chester Volkswagen Dealership sells reliable and fuel efficient cars! Come visit our show room today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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