Southern Volkswagen Greenbrier in Chesapeake including address, phone, dealer reviews, directions, a map, inventory and more

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1248 S Military Hwy
Chesapeake, VA 23320

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Sales: 757-644-0325

Used Cars: 757-644-0396

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Southern Volkswagen Greenbrier

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

678 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Southern Volkswagen

Reviewed by Dawn Reas from Virginia BeachJune 05, 2021

Southern Volkswagen is a scam and they hide behind a fake company VW credit it's all fake The sales person is a fraud The president of the company is a fraud They are VW credit !!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Price Gouging at its finest

Reviewed by JaeWill from Virginia Beach,VaApril 07, 2021

The services department price gouges to the point of fraud!!! I had a small plastics piece come off of my car and requested a quote for the part and labor. The service team member state that they discontinued making for that style of part for my car. The new style was 160.00 for the part and that I should by 2. The labor would be 300.00. In 1 minute in the waiting area I found the exact part on Carparts.com for 44.95 and my husband placed it with no tools. This type of markup and price gouging is disgusting, deplorable and the reason why the auto service industry is one of the Most mistrusted. I will never go her again. I plan on sharing my experience with everyone in the NAVY stationed in Hampton Roads

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Good afternoon. We certainly appreciate coming into our dealership for service. I am sorry to hear that you had a less than satisfied experience with our department. Please give me a call at your earliest convenience to discuss this matter. Thank you for your service in our Military and I look forward to hearing from you in order to work towards a solution. Mike Barnes Parts and Service Director 757-424-4689 mbarnes@drivingsouthern.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Browsing for a used car

Reviewed by Cathy from Norfolk, VAFebruary 15, 2021

I was very pleased and impressed with the attention I received from Catalina when I was just browsing at used vehicles. She was attentive, informative and a pleasure to deal with. I recommend her highly.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Southern Volkswagen Greenbrier

When you buy a new or used vehicle from Southern Volkswagen-Greenbrier you get a LIFETIME of benefits with our Southern Hospitality Buyers Program. Value-added benefits like LIFETIME Oil & Filter Changes VA State Inspections Loaner Car Program and Much More! Before You Buy Give Southern A TRY!

You can also do most of the buying process online 24/7 at www.southernvolkswagengreenbrier.com

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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