115 E University Pkwy
Orem, UT 84058
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 9:00am – 2:00pm |
See all dealerships near Orem, UT that carry Volkswagen
Showing the most recent reviews from Cars.com and DealerRater.
I went to this dealership and my car had a small issue .
I went to this dealership and my car had a small issue . So I went there and they charged me 2500$ to fix something wrong with the engine. Then we waited for a little awhile and got an email saying they needed to change something else and it was going to cost 3000$.. then we waited again and they said bad news the engine is broken . Then they said an engine will cost 6000$.. so we did all that. Then now the car still has a check engine light on and they don’t want to fix it when I already spent 14600 on repairs for the car and they still haven’t fixed my issues which it still has a check engine light on. And they couldn’t fix it at all. And I spent 8 months going back and forth from Orem to salt lake the gas wasted and everything so please don’t come to this shop they will see you as a price tag
Dealer Response
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Anthony Almanza, General Manager anthonya@kengarff.com
Maximum rating = 5
Awesome experience
Great experience. Damon was 10/10 efficient and helpful with every step. Made this a seamless process and would recommend him and this dealership to anyone.
Maximum rating = 5
No nonsense buying experience
I do not enjoy buying cars, in fact I dread the whole process. That being said, my recent experience buying through Ken Garff was surprisingly pleasant and pretty painless. They were very straight forward, didn’t pressure me to do things I wasn’t interested in, didn’t waste my time and I actually got a better price than I expected. This has never happened at any dealership I have been to before. I really appreciated that!! Grace did a great job of keeping me updated on the progress of my car and helping to get everything ready so I could get in and out and quickly as possible. This is the second car I’ve purchased here and I don’t think I’ll go anywhere else again if I don’t have to.
Maximum rating = 5
Ken Garff Volkswagen is your premium Utah County New/Used car dealer conveniently located on University Parkway in Orem Utah. We stock a large selection of new used and certified pre-owned vehicles. All of our used vehicles go through a 121 point inspection to ensure quality. We offer extremely competitive prices on all of our used vehicles which makes for a hassle free car buying experience
Find out what your used car is worth with our appraisal tool.