4545 N State Line Ave
Texarkana, TX 75503

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Sales: 903-792-4174

Used Cars: 903-792-4174

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Orr Volkswagen of Texarkana

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buyer BEWARE!!

Reviewed by Pissed from Shreveport Louisiana September 23, 2021

BUYER BEWARE!!!!! The BBC is now involved. Next Legal. I purchased my vehicle at Orr Volkwagon Texarkana 08/23/2021. The car had 6k miles on it with bald tires and in need of a oil change 3 days afyer i purchased the oil light came on. Both noticed days later on my move to Indiana when i almost lost my life on the highway due to rain due to bald tires.The dealership fully aware of this. After reaching out to the salesman Adam P. who once i stated that my oil light came on days after buying the car and bald tires stop taking my calls. Owner Cody reached out staed he would refund me cost of tres and oil change 08/28/21  texted him receipt 08/31/21  i have text confirmation he would repay as of 09/20/2021 the owner Cody is not respondibg and blowing me off. My 2020 vehicle with less than 8k miles has major drivetrain issues wich is why i purchased the car and traded in my paid off camaro with low miles. I want my money back for my tires as promised and no longer want to deal with this horrible dealership. Read the reviews.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Buyer Beware

Reviewed by Pissed Off from Shreveport, LouisianaSeptember 22, 2021

The BBC is now involved. Next Legal. I purchased my vehicle at Orr Volkwagon Texarkana 08/23/2021. The car had 6k miles on it with bald tires and in need of a oil change 3 days afyer i purchased the oil light came on. Both noticed days later on my move to Indiana when i almost lost my life on the highway due to rain due to bald tires.The dealership fully aware of this. After reaching out to the salesman Adam P. who once i stated that my oil light came on days after buying the car and bald tires stop taking my calls. Owner Cody reached out staed he would refund me cost of tres and oil change 08/28/21 texted him receipt 08/31/21 i have text confirmation he would repay as of 09/20/2021 the owner Cody is not respondibg and blowing me off. My 2020 vehicle with less than 8k miles has major drivetrain issues wich is why i purchased the car and traded in my paid off camaro with low miles. I want my money back for my tires as promised and no longer want to deal with this horrible dealership. Read the reviews. I have a lawyer and time

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Unsafe

Reviewed by Anonymous from Texarkana, ARDecember 16, 2020

The first thing I noticed is that no worker had a mask on. It made the whole experience uncomfortable and I felt very unsafe. We waited for several minutes, while workers walked past us, before we were helped. The workers were very nice and helping after the fact, but the lack of masks throughout the whole facility really through me off.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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