1402 NE Interstate 410 Loop
San Antonio, TX 78209

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Sales: 210-774-2861

Used Cars: 210-390-0928

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 8:00am – 12:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Volkswagen of Alamo Heights

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

1096 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service staff was very friendly and helpful.

Reviewed by nikki156June 18, 2025

The service staff was very friendly and helpful. I went for my vehicles first service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Normally I have a great experience in Service but not

Reviewed by Stacey4157June 17, 2025

Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a recall appointment as well but checking in to dealership they were unable to complete the service due to needing more time. They only had uber car service and it only went 15 miles out. My house is 19 miles. No more shuttle service. Major improvements needed. Please do better Alamo Heights VW.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Robert Geary General Manager - Volkswagen of Alamo Heights 210.582.1120 | Rgeary@vwofalamoheights.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Every one that was involved with our sale was very

Reviewed by CarlcatpeckJune 16, 2025

Every one that was involved with our sale was very professional and I attuned to what was important to us.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen of Alamo Heights

Volkswagen of Alamo Heights has turned exceptional Customer Service into Customer Loyalty. We invite you to come be a part of VW and also the Alamo Heights VW family!

We have been serving as your new and used San Antonio Volkswagen dealer in Texas and the surrounding areas of Austin & Round Rock from this same location since 1970. Our rich history includes being bestowed with numerous awards for excellence: Vanguard Awards from Volkswagen Time Magazine Quality Dealer of the year in 1986 Gold Pin Award and Diamond Pin Award recipient from Volkswagen AG and more.

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