300 N US 75 Central Expy 1000
Richardson, TX 75080

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Sales: 844-327-4641

Used Cars: 877-657-8679

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Clay Cooley Volkswagen of Richardson

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

2239 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was extremely helpful answered questions and was

Reviewed by arin ellisJanuary 25, 2026

Everyone was extremely helpful answered questions and was attentive. I definitely would recommend more people to come here. I appreciate Tyrone for being extremely patient and supportive in this purchase

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

While I love the Jetta sel I purchased , the process was

Reviewed by Julie Barnes from Weatherford Oklahoma January 23, 2026

While I love the Jetta sel I purchased , the process was not bad.. yet waiting over 6 weeks for the tag and calling consistently to get that accomplished.. I have yet to receive my spare key fob for my vehicle .. now my salesman wants me to file for a lost key which I never received??? Poor service on extra key fob I have yet to receive and tag information … I’m ready to purchase a Taos but definitely not from here

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I came in with a pre-approval from Capital One.

Reviewed by zahra.coburnperez36January 17, 2026

I came in with a pre-approval from Capital One. I told Edwin what I wanted and my budget. He found something even better and worked it out for me to have a discount. They also worked it out for me to have Gap insurance and a bumper to bumper warranty in my monthly budget. There was no haggling and super easy. I was in and out and super happy with my experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Clay Cooley Volkswagen of Richardson

Clay Cooley Auto Group has been serving you as a Metroplex area dealer with professional sales and service for many years. Family owned for over 20 years Clay and his family have served the community meeting your Sales and Service needs.

We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship the start of an ongoing sales and service bond with you your family and your friends.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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