Gene Messer Volkswagen in Lubbock including address, phone, dealer reviews, directions, a map, inventory and more

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7007 University Ave
Lubbock, TX 79413

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Sales: 806-577-4428

Used Cars: 806-686-5292

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gene Messer Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

121 out of 146 people said they would recommend this dealer

5 (out of 5)

RCM recall repair

Reviewed by KCollins in Lubbock,TXJune 04, 2021

Marcus, the Service representative was very professional and courteous. I was informed of the process concerning the recall and the estimated time of repair. The service was completed as promised. It was a pleasant experience. I will return for service as needed.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Calibration repair

Reviewed by Vanessa in LubbockMay 27, 2021

Mark was awesome throughout the whole process and helped me get my car fixed and ready to go in one day! Would recommend to anyone

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great experience

Reviewed by JHill in Argyle, txMarch 12, 2017

Traveled from argyle Texas to buy a car it was everything they said it was and more. They also took care of an issue I had with the vehicle after I got it home Kyle Hind and the people at messer were fantastic. Recommend them to anyone looking for a great car buying experience.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Gene Messer Volkswagen

When a dealership offers outstanding sales and service Volkswagen makes a point of celebrating it. That is why they created the Wolfsburg Crest Club. Gene Messer VW consistently meets the highest German standards for sales and service excellence. What does that mean for you? It means that you matter to us and our goal is treat you as if you are our one and only customer. Gene Messer Volkswagen has represented Volkswagen in Lubbock Midland Odessa Amarillo Eastern New Mexico and the entire region for more than twenty years. Visit us today and see why Volkswagen has selected our dealership as one of the top forty in the USA.

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