17113 Katy Fwy
Houston, TX 77094

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Reviews of West Houston Volkswagen

Overall Rating:

4.7 (out of 5)

67% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I came to VW West specifically to work with Marco Perez

Reviewed by jeg924December 13, 2025

I came to VW West specifically to work with Marco Perez based on his service reviews and I’m so glad I did! He is very kind and genuinely wanted me to get the best deal on the vehicle I wanted. Everyone I worked with was great but Marco was exceptional!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the second car that we lease with the wonderful

Reviewed by angulosusyDecember 12, 2025

This is the second car that we lease with the wonderful help of Marco and the West Houston Volkswagen team!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This dealership feels like family.

Reviewed by MJDecember 11, 2025

This dealership feels like family. My entire family buys, leases, and services their cars here. Everyone from Marco in sales to John, Reggie, and the entire services team is amazing. Feels good to see familiar faces year after year.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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