West Houston Volkswagen

Volkswagen New Car Dealership in Houston, TX

17113 Katy Fwy
Houston, TX 77094

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Reviews of West Houston Volkswagen

Overall Rating:

4.7 (out of 5)

67% recommend this dealer

111 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is the second car that we lease with the wonderful

Reviewed by angulosusyDecember 12, 2025

This is the second car that we lease with the wonderful help of Marco and the West Houston Volkswagen team!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This dealership feels like family.

Reviewed by MJDecember 11, 2025

This dealership feels like family. My entire family buys, leases, and services their cars here. Everyone from Marco in sales to John, Reggie, and the entire services team is amazing. Feels good to see familiar faces year after year.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a used car about 5 months ago.

Reviewed by chaffinsSeptember 30, 2025

I purchased a used car about 5 months ago. I still do not have plates and am getting the run around, with no one returning my calls. We keep being asked to give them 1 more week.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, and thank you for sharing your experience with our team. We understand your frustration, and our team is dedicated to providing you with the high-quality customer service we strive for. Please get in touch with Fahmeed Bajwa, General Sales Manager, at fb@westhoustonvw-subaru.com whenever you have a moment. We look forward to speaking with you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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Volkswagen

Atlas, Atlas Cross Sport, ID. Buzz, ID.4, Jetta GLI, Taos, Tiguan
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