10400 Southwest Fwy
Houston, TX 77074

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Sales: 866-993-7288

Used Cars: 866-993-7288

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00am
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 9:00am – 2:00pm

Reviews of Archer Volkswagen

Overall Rating:

4.5 (out of 5)

82% recommend this dealer

453 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jin, was absolutely wonderful.

Reviewed by ninacuervoJanuary 24, 2026

Jin, was absolutely wonderful. My airbag light was on after having my radio replaced. He recommended I come to the service department and have them diagnose the problem. I let him know that I was concerned about not having my car available for work. He said no problem, I will make sure that you have your car or transportation to work. I dropped my car off Thursday evening. He texted me at 6:50 AM the following morning to tell me my vehicle was ready. I was thankful to him beyond measure. He is always so kind and efficient. Jin is the reason I continue to return to Archer Volkswagen for service repair.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My truck has problems that were not resolved, and now the

Reviewed by CynJanuary 24, 2026

My truck has problems that were not resolved, and now the warranty has expired. The service representative was very rude.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

All the feel good vibes that I initially got when I

Reviewed by thorson.lauraJanuary 24, 2026

All the feel good vibes that I initially got when I purchased my VW from Archer, carry on to the Service Dept. My Service Rep, Jin is terrific. He is clear in communicating the entire process. I feel very confident in bringing my vehicle for service. The location is easily accessible and the completion time of the work was great.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Archer Volkswagen

Archer Volkswagen is a family owned and operated automotive dealership that has been in business since 1956! With 57+ years of automotive experience we strive to establish a meaningful long lasting relationship with our customers and staff. We hope that our highly trained staff will give you the same family treatment that has sustained us for the last 57 years.

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