5010 State Hwy 121
Frisco, TX 75034

Get Directions

Sales: 469-362-2700

Used Cars: 469-362-2700

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Hendrick Volkswagen Frisco

Overall Rating:

5 (out of 5)

96% recommend this dealer

583 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service provided was outstanding and exceeded

Reviewed by H Chen from Plano, TXDecember 12, 2025

The service provided was outstanding and exceeded expectations. I truly appreciate the attention to detail and the high level of professionalism demonstrated throughout the entire process.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I want to personally thank Trinity for the exceptional

Reviewed by Kathryn Guerra from Richardson, TexasDecember 10, 2025

I want to personally thank Trinity for the exceptional service my husband and I received. From the moment we were just browsing the lot, Trinity made us feel welcome, informed, and completely taken care of. Every step of the way, he went above and beyond to make the process smooth, stress-free, and genuinely enjoyable. I can’t stop bragging about how wonderful our experience was, and I will absolutely be sharing it with everyone I know who’s in the market for a new vehicle. Thank you, Trinity, for making this such a memorable and positive experience! Love my new car!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Kathryn Guerra, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with my new 2025

Reviewed by Tracy from Flower Mound, TXNovember 29, 2025

⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with my new 2025 Volkswagen Taos! After being with VW for over a decade, I can confidently say this has been one of my best experiences yet. The Taos is everything I hoped for—comfortable, stylish, and packed with features that make driving a joy. A huge thank-you to Trinity, my salesman. He was incredibly professional, easy to talk to, and made the entire process smooth and stress-free. Trinity took the time to answer every question, was never pushy, and made sure I drove away with exactly what I wanted. His knowledge and friendly approach truly stood out. If you’re looking for a great VW and an exceptional salesperson, I highly recommend visiting and asking for Trinity. Another fantastic VW experience in the books!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Tracy, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! Hi Tracy! We're so happy we were able to help you out!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hendrick Volkswagen Frisco

We are the newest and largest Volkswagen Store in Texas and among the top in the Nation. On top of that we have one of the largest inventories and a state of the art service facility with top-notch service technicians to ensure your car is well-cared for. We believe in the customer experience each and every time and look forward to welcoming you to the Hendrick Family. We look forward to serving you soon!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top