1515 Interstate 10 South
Beaumont, TX 77701

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Sales: 409-834-3139

Used Cars: 888-460-9199

Reviews of Volkswagen of Beaumont

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

113 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an absolutely amazing experience at Volkswagen

Reviewed by Crystal Goode from Beaumont Texas January 23, 2026

I had an absolutely amazing experience at Volkswagen Beaumont! Valencia was my salesperson, and she was phenomenal. She made the entire process incredibly easy and smooth. She was super informative, walked me through every single detail, and answered all my questions with patience and clarity. Valencia was truly a joy to work with. If you’re looking for a great car-buying experience, ask for Valencia—she’s fantastic!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Crystal, we're delighted to hear that Valencia made your experience at Volkswagen of Beaumont so smooth and informative. We truly appreciate your recommendation and wish you safe travels ahead!

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Maximum rating = 5

1.0 (out of 5)

Not good at all.

Reviewed by Norma from Los Fresnos, Texas January 09, 2026

Not good at all. I keep trying to make a deal with the guy , and he keeps RAISING the price on me from the listed internet price instead of going down. What?!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Norma, I’m so sorry to hear about your upsetting sales visit. I understand your frustration, and I am going to look into this to ensure it doesn’t happen again. In the meantime, if you are willing to speak with me, I will be happy to get more details and see if I can help. Thank you, Harold Smalley - General Sales Manager - ext 23516

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Maximum rating = 5

4.0 (out of 5)

Took my car in to be serviced.

Reviewed by tracie0527December 25, 2025

Took my car in to be serviced. Discovered days later that my tire had been taken out and not put back in correctly. Took us days to figure out how to get it back in.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Tracie, we apologize for any inconvenience at Volkswagen of Beaumont. We will discuss this feedback with our service department, and we appreciate you bringing it to our attention.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

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