7420 Winchester Rd
Memphis, TN 38125
Sales: 901-302-9929
Used Cars: 901-881-3976
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Memphis, TN that carry Volkswagen
Showing the most recent reviews from Cars.com and DealerRater.
This why places like Wolfsburg Auto THRIVE and will
This why places like Wolfsburg Auto THRIVE and will continue to do so. We need more Wolfburgs and fewer Gossetts.
Dealer Response
We apologize if you had any issues during your visit to Gossett. We strive every day to give our customers the best sales and service experience possible. We hope that we can earn your business in the future.
Maximum rating = 5
Horrible Manager
It was absolutely a horrible experience. The two salespeople, Katie, and Kristen were both so nice but the manager was very rude and dismissive. I never asked them to secure a car for me but they kept asking me to deposit a $500 non-refundable payment to secure the car I want. I wasted my 2 hours, but I say as MLK " I never loose, I either win or learn". I learned this time.
Dealer Response
We apologize if you had any issues during your visit to Gossett VW. I'm happy to know that our sales team Katie and Kristen made you feel welcome. I'll be sure to pass along the kind words. We hope that we can assist you from one of our Gossett Locations in the future if you are in need of an vehicle.
Maximum rating = 5
Gossett VW on Winchester Rd. sells Lemons
On July 11, I bought a 2018 VW Tiguan SE with only 50k miles. On August 6, 2022, EPC, Check Engine and (!) lights illuminated as I was driving (downstate Illinois) enroute to Chicago at 12:30 AM. The vehicle was having acceleration issues - only 40 mph. We arrived in Chicago at 3 AM instead of 1 AM. The vehicle was taken to a VW dealership in downtown Chicago on Monday. First payment is scheduled for August 25, 2022. I want another vehicle!
Dealer Response
We apologize if you had issues during your travels to Chicago. I understand that you have spoken to our team and we will be more than happy to either contact the Volkswagen dealership in the area and once you are back in Memphis-give us a call and we can setup a time to take a look at your vehicle and get you back on the road safely. We appreciate your business and look forward to seeing you soon.
Maximum rating = 5
At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett
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