Gossett Volkswagen Germantown in Memphis including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

7420 Winchester Rd
Memphis, TN 38125

Get Directions
Visit Dealer Website

Sales: 901-302-9929

Used Cars: 901-881-3976

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gossett Volkswagen Germantown

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

16 out of 22 people said they would recommend this dealer

5 (out of 5)

Jennifer is amazing!!!

Reviewed by Chip Ellers in Olive branch, MSNovember 03, 2020

Jennifer is absolutely top notch! I’ll never take my Volkswagen anywhere else as long as she is working there. Professional, knowledgeable, friendly, and does a great job of keeping me up to date with what’s going on with my car. A

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

This place is garbage

Reviewed by Unsatisfied customer 100001 in Memphis,TNNovember 01, 2020

They jerk you around with every chance they get, they have no idea how to service a car properly. You tell them what the problem is and they do the most basic inspection and send you on your way only to have to return. When you return they actually find the problem you described and then more during re-assembly supposedly.. which should have been discovered during the initial tear down. Bunch of clowns

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Exceptional service!

Reviewed by Teresa in Punta Gorda, FLJune 03, 2018

On a road trip and the A/C was not working at all in 90 degree heat! I and my car were treated like royalty and the problem fixed under warranty! What a joy!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Gossett Volkswagen Germantown

At any location of Gossett Motor Cars, it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship, and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top