Volkswagen of North Nashville

I was worried when I read the reviews but I called Harold and worked a deal on the phone. We were close enough for us to make the 3 hour drive and seal the deal. I would deal with these folks again.

This dealer was caught trying to cheat women in the service dept (despicable!) Wanted $22,340 to replace an engine when all it needed was new spark plugs ($42)

Buyer’s beware - Volkswagen Of North Nashville has excellent pre-purchase support, but their post-purchase support is nonexistent. I purchased a 2023 Volkswagen Tiguan S on Friday 03/03/23. Joseleen had been nothing but supportive prior to my purchase. The only feature I wanted was blindspot monitors - which she assured me the car had. During our test drive, I asked again if the vehicle had blindspot monitors, as they did not immediately come on during the drive - Joseleen assured me it did. On the drive home, the blind spot monitors still did not come on. When I went in the next day to ask for support, we were informed that the exact vehicle I purchased did NOT have blindspot monitors, and since this was displayed on the window sticker with a discount for the missing service, there was nothing they could do. It’s worth noting that the window sticker was NOT on my car during the test drive - and actually shows the vehicle came from Little Rock, AR. I contacted Volkswagen Of North Nashville three times about my concerns before posting this review - those were three missed opportunities to make this issue right. The most they gave me was a half-hearted apology for being misinformed. DO NOT PURCHASE from this Volkswagen Dealership, and CERTAINLY not from Joseleen. My once-in-a-decade purchase has been ruined by this dealership.