Harper Volkswagen

Volkswagen New Car Dealership in Knoxville, TN

9901 Kingston Pike
Knoxville, TN 37922

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Sales: 865-691-0393

Used Cars: 865-691-0393

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm
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Reviews of Harper Volkswagen

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

1038 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

The dealership it self was good, but the people that

Reviewed by refikgaraDecember 02, 2025

The dealership it self was good, but the people that works there they didn’t really seem like they care abut the customers they only cared about making a sale and that’s it.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback, and thank you for choosing Harper Volkswagen of Knoxville. We're sorry to hear this was your impression of our team - if you have any further concerns, please reach out so we can assist you!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service advisor and other staff were courteous and

Reviewed by Brandon from Corryton, TNNovember 26, 2025

Service advisor and other staff were courteous and professional. They worked me in ahead of schedule, kept me updated throughout the process and took care of my service need promptly.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Brandon, thank you so much for sharing your positive feedback about our team! We appreciate your business and hope to see you again at Harper Volkswagen of Knoxville. Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

First of all, I am always treated so nice, the work is

Reviewed by Johann November 22, 2025

First of all, I am always treated so nice, the work is always done as promised. A topnotch deslership.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Johann, thank you for sharing your positive feedback with us! We hope to see you again at Harper Volkswagen of Knoxville.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Harper Volkswagen

We are proud to have the most knowledgeable and honest Volkswagen staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Tom & Shannon Harper the owners of the dealership are involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

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Volkswagen

Atlas, Atlas Cross Sport, ID. Buzz, ID.4, Jetta GLI, Taos, Tiguan
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