9901 Kingston Pike
Knoxville, TN 37922

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Sales: 865-691-0393

Used Cars: 865-691-0393

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Harper Volkswagen

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

1039 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Went in for my first oil change on my 2025 Atlas.

Reviewed by Stacy T from Knoxville January 16, 2026

Went in for my first oil change on my 2025 Atlas. The gentlemen there were very friendly, courteous and prompt. I dropped off, and Phillip kept me updated by text throughout the day on progress. When I picked up, the gentleman got me on my way very quickly. The vehicle was cleaner than when I brought it in!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Stacy, we’re happy to hear Phillip and the rest of the team took such good care of your Atlas! Thank you for choosing Harper Volkswagen of Knoxville and thanks for sharing your experience with us. Safe travels!

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

Took my 2023 Taos in for an oil change.

Reviewed by FloridapalmJanuary 15, 2026

Took my 2023 Taos in for an oil change. Service was quick and friendly. Waiting rooms at the dealership are comfortable and coffee is always available.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Harper Volkswagen of Knoxville and for sharing your feedback on our prompt and welcoming service team. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

The dealership it self was good, but the people that

Reviewed by refikgaraDecember 02, 2025

The dealership it self was good, but the people that works there they didn’t really seem like they care abut the customers they only cared about making a sale and that’s it.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback, and thank you for choosing Harper Volkswagen of Knoxville. We're sorry to hear this was your impression of our team - if you have any further concerns, please reach out so we can assist you!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Harper Volkswagen

We are proud to have the most knowledgeable and honest Volkswagen staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Tom & Shannon Harper the owners of the dealership are involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

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