2283 Trenton Rd
Clarksville, TN 37040
Sales: 931-245-1120
Used Cars: 931-245-1120
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Clarksville, TN that carry Volkswagen
Showing the most recent reviews from Cars.com and DealerRater.
Crooked Dealership !
Crooked Dealership !!! DO NOT COME HERE and especially not for Service they will bend you over !!! False advertising and Lazy workers !! STAY AWAY AT ALL COST ESPECIALLY FROM THE SERVICE DEPARTMENT, Lawsuit coming
Maximum rating = 5
From the time I bought my car to now (over a year later)
From the time I bought my car to now (over a year later) I have had nothing but issues directed specifically to the service department. After having my car 4 days, a "low coolant" light came on and come to find out a leak from the radiator hose was overlooked from the initial service when it was taken in. I later had another coolant leak issue, and when I got my vehicle back it would not start. After a service technician had to jump start it, he told me my battery was fine and it was a "one time thing". My car had to be jumped 3 times the next day and I ultimately had to buy a $600 battery after being told it was fine. Every time I took it into service, even for a basic oil change something was said to be wrong with it. Fast forward to about 2 months ago, I took it in to have the check engine light diagnosed. I was told it was my charcoal canister and purge valve. I was shown a video by a technician of my "bad charcoal canister". The parts were ordered, I scheduled to have the service done. I sat for 3.5 hours waiting for the service to be done and just yesterday I receive a call from the service advisor that the charcoal canister never actually got replaced because they did not have the part. After the realization that I have been taking my car to a place that has not successfully fixed my car, I decide to take my vehicle to a more trusted shop. It was concluded at this new shop that nothing indicates an issue with my charcoal canister, and I was also informed that my engine has not had the repairs done that I and my warranty have paid to have done. I am absolutely disgusted at the lack of service done to my vehicle. I am even more disgusted that I was an employee at this company and that was clearly taken advantage of.
Maximum rating = 5
I went in for some service questions.
I went in for some service questions. I am from Canada so my warranty wasn’t valid but Casey and the fellow he referred us to were amazing. Best service I have received on a very long time. They answered all the questions we had and we will definitely be back to get our next vehicle from them
Maximum rating = 5
We want to be your dealership for life in the Northern Tennessee area. When you’re looking for the best selection of new Volkswagen models or quality used cars, or you’re in need of trustworthy, high quality service, we are the team to meet all your needs and more. If you have any questions or want to get a feel for our great customer service, simply reach out to us to find out everything you want to know. We can’t wait to meet you!
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