6001 International Dr
Chattanooga, TN 37421

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Sales: 423-228-2445

Used Cars: 423-228-5955

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Village Volkswagen of Chattanooga

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1183 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had a great drive with Chad, was more of a problem solver

Reviewed by rustyisjustlovelyMay 12, 2025

Had a great drive with Chad, was more of a problem solver instead of a salesman. Highly recommended.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Completely untrustworthy and rude.

Reviewed by mocsfan2007December 02, 2024

Completely untrustworthy and rude. Unprofessional and egotistical to the highest degree possible. Will never do business with him ever.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I bought a 2018 A4 here in 2021 and had it serviced as

Reviewed by DavidNovember 20, 2024

I bought a 2018 A4 here in 2021 and had it serviced as required. Today Nov 20th I waited while they were asked to change the oil and rotate tires because rear tires had a lot more tread. They gave me a bill for $644 for other things they did without saying anything! When I asked about the tires they did not rotate them since they had even wear. They skipped what I needed because there was no charge! When I asked why they did extra stuff, they said it was due on the 60K miles list - my car only has 50,800 miles and they can tell I only drive 5-6 K miles annually since it had 34 K miles when they sold it to me. It's a bad look for the Owners to rip off a 75 year old guy living on SSI. I have owned 7 Audis since 1981 when I got a 5000S and nobody in America knew what an Audi was. Best one was a 2001 Quattro Roadster I drove til 2018 but I can't afford to ever go back to them and get cheated again! David Petro, Chattanooga

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Village Volkswagen of Chattanooga

We proudly serve the Chattanooga TN Cleveland TN Dalton GA and Huntsville AL market. Stop by and visit us today at Village Volkswagen of Chattanooga your locally owned and operated dealership. We carry the complete Volkswagen line-up along with WorldAuto Certified and other pre-owned cars trucks and SUVs. From sales to service and parts we take pride in how we treat our customers. Our goal is to not just meet but far exceed the expectations of our customers.

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