Piazza Acura of Ardmore in Ardmore including address, phone, dealer reviews, directions, a map, inventory and more

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150 W Lancaster Ave
Ardmore, PA 19003

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Sales: 610-228-4694

Used Cars: 610-228-4759

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Piazza Acura of Ardmore

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

126 out of 137 people said they would recommend this dealer

1 (out of 5)

they lied to us

Reviewed by bru bumski in kinnelon NJJune 01, 2021

Such a horrible experience at Piazza Acura over the weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin Lee – “Oh no, that wasn’t there yesterday”. Then his manager Paul Mullen says they could fix it for a few hundred dollars and offers the same amount off. Sad that they will lie to their customers with straight faces. Upon returning home without a new car, we could plainly see the touch ups they made to the photos in their online posting. Obviously the flaw was there over a month ago when it was listed and would have required more extensive repairs. Don’t trust these people.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Do your homework!

Reviewed by KM in ArdmoreDecember 20, 2020

TLDR: Do your homework before stepping foot in Piazza Acura of Ardmore. If you want to be insulted and go on an adventure, boy do i have the place for you to buy a car. I went in on a Monday and did a test drive. As i was talking to Bobby about the vehicle, i had to listen to him talk on the phone to Paul, the used car manager, who was probably sitting in his office. I could tell they were getting annoyed because information wasn’t being passed first hand from me. Bobby hung up and a few minutes later, called again. Paul then become frustrated and decided to finally come out and talk to me, which he should have done at first in my opinion. As i was talking to Paul, he said to me “so you don’t really know what you want”. Well let me to tell you, i am very particular and know exactly what i want Fast forward to Friday, I spoke to Bobby a few times throughout the week and we checked in on Friday to which we agreed on the price with his used car manager (Paul) that was confirmed via a voicemail. I return the call and I confirmed the price. About an hour later I get a text that says, in short, sorry we can’t sell it at that price. Now I’m quite annoyed. I asked to get some all weather floor mats and am told it would be $200, but they could do 2 free oil changes, loaner car and lifetime inspections. Well, if you’re curious when you buy a car from Piazza they give you 1 free oil change, loaner car and inspections as part of their Piazza Advantage program. So here we are, they’ve reneged on the agreed price and gave me one free oil chance as goodwill. I figured since they reneged on the agreed price they could throw in the mats or take them from another car for sale. At this point I want the car and don’t want the headache. Now, we are sitting at the table about to sign the paperwork and they give me my monthly price. I said that doesn’t look right, Bobby said , yeah thats the monthly cost. I said “no”. To which he says it includes Gap, extended warranty, and oil changes and inspections. Felt very sneaky and I’m glad I knew what I was expecting first. It would have been nice if they had asked me that originally, rather than just including it. Then when i asked for the numbers he said i had to wait. I said I want to see the numbers to which i was told no again. As i was walking out of the store, Paul intercomed Bobby to ask him to come into his office. Paul was awfully kind to print out the one sheet of paper that showed all the costs to ensure nothing was being hidden from me. He also never asked about plates and assumed i needed new ones. Wrong again. You know what happens when you assume, right? Yupp. I’d only buy here if they have the exact car you want. After speaking to Paul, he has blamed it on training and said he could throw the floor mats in for free. As I told him, it’s too late now.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Easy to Work With

Reviewed by Patrick in Phoenixville, PAOctober 23, 2016

Quick, honest, extremely knowledgeable, friendly and left feeling like I got a good deal. The right car for the right price without any back and forth.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Piazza Acura of Ardmore

At Piazza Acura and Volkswagen of Ardmore, we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Acura models and are confident we can find the new car, truck, van, or SUV of your dreams. We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Ardmore, look no further! At Piazza Acura and Volkswagen of Ardmore, we stock a large amount of high-quality used cars to serve the Ardmore region. We are proud to have certified and pre-owned vehicles ready for you to test drive today.

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