Volkswagen of Salem

Volkswagen New Car Dealership in Salem, OR

3335 Del Webb Ave NE
Salem, OR 97301

Get Directions

Sales: 888-830-3150

Used Cars: 888-786-8750

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm
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Reviews of Volkswagen of Salem

Overall Rating:

4.2 (out of 5)

84% recommend this dealer

1310 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service Quick service good ride service to and from

Reviewed by michael.graineyDecember 17, 2025

Great service Quick service good ride service to and from the service center, all around great service

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

They use predatory sales tactics.

Reviewed by TEVERETTL78December 17, 2025

They use predatory sales tactics. They did not inspect items before recommending they be replaced. If I didn’t receive free oil changes would not go back.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Thorough, kind, helpful No Stop trying to make me do a

Reviewed by EEKENDRICKDecember 17, 2025

Thorough, kind, helpful No Stop trying to make me do a lengthy review. So annoying

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen of Salem

We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence providing the highest quality and user-friendly service available in the Pacific Northwest.

Our goal is to ensure that our customers are satisfied not only at the time of purchase but as long as they own their vehicle. Offering some of the highest quality cars and trucks available is of course the first step - but only the beginning.

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Want more details on Volkswagen vehicles?

Volkswagen

Atlas, Atlas Cross Sport, ID. Buzz, ID.4, Jetta GLI, Taos, Tiguan
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