89320 N Game Farm RD
Eugene, OR 97408

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Sales: 541-343-8811

Used Cars: 541-343-8811

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Volkswagen Eugene

Overall Rating:

3.6 (out of 5)

60% recommend this dealer

5 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Brian wasted my time today.

Reviewed by Jean McKenzie from Eugene ORSeptember 18, 2025

Brian wasted my time today. Eugene VW made an online offer of 9400 dollars on a pristine 2013 H Crosstour EX-L w 106000 miles. Auto has all oil changes, Acura 4 cyl. engine, recently tuned up at Sandpiper, 50000 warranty on all 4 tires. Gorgeous car in Mountainview blue green, tan leather heated seats, sun/moonroof, back up camera, right turn lane change camera, new brakes on the front Brian offered 5K Must be new

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

They did great from beginning to end.

Reviewed by Dick noseApril 15, 2025

They did great from beginning to end. Very experienced staff. Not the typical high stress experience. I left Happy

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very honest people, easy to talk to, understanding and

Reviewed by Alyssa Escobar from Springfield, ORApril 06, 2025

Very honest people, easy to talk to, understanding and willing to work with you. Nathaniel was so helpful and so good with our family and kid.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Volkswagen Eugene

Welcome to Volkswagen Eugene, Proudly Serving Lane County Drivers In 1950, Harry Sheppard came to Lane County, Oregon, to start his own business. He was an entrepreneur following a dream, inspired by the Eugene scenery around him and the promise held by the area. Setting up shop on the corner of Tenth and Olive, Harry started Eugene’s first foreign import dealership — a “one man, one car” operation. Over 70 years later, we’re proud to say that Harry’s dealership is still owned by the Sheppard family. We began selling Volkswagen vehicles in the 1990s, and we moved to our current Volkswagen dealership building in 2003. But we aren’t done growing: We look forward to moving to a new and improved facility next to Interstate 5 in Q4 of 2023! As a third-generation family-owned and operated business (and Eugene’s oldest dealership), Volkswagen Eugene is part of a thriving local business community. We’re proud to continue Harry’s legacy and commitment to doing business with honesty and integrity, and it’s our goal to grow and improve every day. We have found success by following the Sheppard Core Values, a simple business philosophy based on treating our customers right. We price our vehicles competitively, but we believe that, at the end of the day, nothing is more important than our customers’ satisfaction. To sell a car tomorrow, we must do right by our guests today. When you visit our dealership, you’ll meet our team of genuine, knowledgeable professionals dedicated to doing just that. You can expect the utmost fairness, honesty and respect when you shop or service with us. We are proud of our tradition and values, and we look forward to serving you.

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