617 N Interstate Dr
Norman, OK 73069

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 8:00am – 4:00pm

Reviews of Fowler VW

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BUYER BEWARE

Reviewed by TGoff from Chickasha, OKFebruary 05, 2021

Will never be back to this dealership. EVER. Also, don’t ever purchase any extended warranties through this company and ever expect a refund. “Mr Fowler says we cannot cancel it” Purchased a brand new GLI 12/2019, got talked into a windshield, tires and wheel, GAP and enviroshield protection and was told we could cancel the warranty should we ever trade in the vehicle. Lo and behold somebody lied when we bought the vehicle and we are out money. Yes I know we won’t get our full amount but we are only getting a refund on GAP. The reasoning? Because “Mr Fowler says so he makes the rules” The warranties are useless. I tried using it this past summer on the tire warranty when I needed a new tire and got the run around from the warranty company and the dealership. So not only out $134 for the tire out the money for the tire warranty. I will never buy another Volkswagen, ever.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Mr M.M

Reviewed by MM from Lincoln, NEJuly 18, 2020

Nate was friendly and efficient. We got exactly what we wanted for our trade, which is unheard of. They filled the gas tank before we drove off. There was no pressure and we were treated with respect. I would go back and buy another car from Nate!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Can not match the price from the other dealership

Reviewed by Mj from OkcDecember 20, 2019

They advertise they can beat any price but not in reality. I found the same Car with same trim $2K cheaper. I couldn’t be happier. Oh and they offered me $5K less on my trade in. Which took them an hour to figure out how much my trade in was worth. When I tried to walk out their manager tried to stop me and offered more money on my trade. You lost a sale buddy.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We appreciate you for letting us know about your experience and apologize for missing the mark here. I have sent your review to our management team so that we could look into these issues and address your concerns. Thank you, Amy H.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Fowler VW

Fowler Auto Group has been locally owned and operated in Norman Oklahoma for almost 40 years. From its start as a small shop located in historic downtown Norman the family business has grown to a five-store operation across Oklahoma and Colorado that employs over 400 people. The family has now seen three generations work to continue its success in the auto industry.

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