28400 Chardon Road
Wickliffe, OH 44092

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Sales: 440-261-5839

Used Cars: 440-659-1307

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Ken Ganley Volkswagen Willoughby Hillls

Overall Rating:

4.5 (out of 5)

77% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had an amazing experience with them!

Reviewed by SE90November 03, 2025

Had an amazing experience with them! The entire team was very helpful and friendly through the process

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ken Ganley Volkswagen was very wonderful to get a car

Reviewed by blkwaterfallSeptember 22, 2025

Ken Ganley Volkswagen was very wonderful to get a car from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great cars and even better staff!

Reviewed by Eric from Ravenna,OhioJuly 19, 2025

Great cars and even better staff! Brian and the team make what's normally a chore into a fantastic experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ken Ganley Volkswagen Willoughby Hillls

Not all car dealerships are created equal, and here at Ken Ganley Volkswagen Willoughby Hills, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Willoughby Hills to the nearby communities of Cleveland OH, Euclid, Willoughby and Wickliffe OH, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.

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