Fairfield Volkswagen

Be very careful with this dealership! I did a trade in and decided to lease. The dealership owed me $19,000 on the exchange. It has now been 40 days and no check. No title memo. No license plate. Contacted the salesman numerous times and gave him a new address to ship everything to. Says he took care of it. I am now 5 days away from expired plates and currently out $19,000. General Manager is "checking in" to issue and will get back to me tomorrow afternoon.

Caution taking your car here for service. I brought in my GTI to have the timing components serviced. I drove my car in and had to have a wrecker bring it home when they were done. They told me that it "spun a balance shaft" while on the test drive after they were done and there was nothing they could do except replace the whole motor which was around 6,000$. After finally having it looked at independently it was discovered that the balance shaft was definitely seized as well as the guides were destroyed and multiple valves were bent from their test drive. From the looks of it, the technician drove it out of time and with little to no oil in it. I fought them for a couple months over this before I gave up. The kicker, they still charged me for the service around 1,800$

On the phone, I asked if there were anything wrong with the car, if it has been inspected Whoever I talked to said it had been inspected and no issues with it so I made an appointment to come see it. I arrived early so I took a look at it, looking under the car, I noticed that it was leaking oil from rear main seal area, enough to leave a puddle on the ground. I texted the salesman who the first person referred me to and let him know what I found and I was no longer interested. He started to argue with me about it and said that it was not a new car and all used vehicles leak some. I told him I didn’t blame him but if I knew about the major oil leak I wouldn’t have wasted an hour and a half of my time and an extra 35 dollars in fuel to drive there. He somewhat agreed sorta Someone at the dealership didn’t do there job or they just don’t care Buyers beware