1495 Automall Dr
Columbus, OH 43228

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Sales: 614-618-0087

Used Cars: 614-618-0087

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Germain Volkswagen of Columbus

Overall Rating:

4.8 (out of 5)

88% recommend this dealer

170 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was there for an oil change and decided to wait.

Reviewed by Craig from Columbus, OHNovember 09, 2025

I was there for an oil change and decided to wait. From the time I left the service advisor (Dan), to Dan walking up to me to say “your car is ready” was 45 minutes. Outstanding !

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Craig, thank you for sharing your feedback. We will be sure to share this awesome feedback with Dan and the rest of our Service Team. We appreciate your business at Germain Volkswagen of Columbus. Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Great place to buy if interested in purchasing a car.

Reviewed by Randy Hall from Wheelersburg, OhioOctober 20, 2025

Great place to buy if interested in purchasing a car. Spoke with Jacob, Internet specialist, and Ian, salesman. Both are professional and easy to work with. Valued my car, worked up a deal. Drove away in a new VW. Doesn’t get much easier! Thanks again, keep up the good work.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Randy - Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Germain Volkswagen of Columbus!

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Maximum rating = 5

5.0 (out of 5)

From the salesperson to the handing of the car key was

Reviewed by Luis from Columbus Ohio October 04, 2025

From the salesperson to the handing of the car key was excellent. I'll recommend this dealership to anybody.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Luis, we're pleased to know you had a seamless experience from start to finish. Thank you for recommending Germain Volkswagen of Columbus! Safe travels ahead!

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About Germain Volkswagen of Columbus

The Germain mission has always been to spread joy through our diverse selection of reliable vehicles. We want to forge a long-lasting relationship with our customers and assist them throughout their driving journey, whether that be through service or sales. Our goal is to foster a vibrant and inviting atmosphere where our patrons become excited supporters, our team members thrive, our business upholds unwavering ethics, and we spread positivity in our neighborhoods. Our core values are one of the main ways we aim to achieve that vision.

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