1495 Automall Dr
Columbus, OH 43228
Sales: 614-618-0087
Used Cars: 614-618-0087
Sales Department
Sun | Closed |
Mon | 9:00am – 5:00pm |
Tue | 9:00am – 5:00pm |
Wed | 9:00am – 5:00pm |
Thu | 9:00am – 5:00pm |
Fri | 9:00am – 5:00pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 9:00am – 5:00pm |
Tue | 9:00am – 5:00pm |
Wed | 9:00am – 5:00pm |
Thu | 9:00am – 5:00pm |
Fri | 9:00am – 5:00pm |
Sat | 9:00am – 5:00pm |
See all dealerships near Columbus, OH that carry Volkswagen
Overall Rating:
4.7 (out of 5)
86% recommend this dealer
145 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Lewis was awesome, very professional , knowledgeable and
Lewis was awesome, very professional , knowledgeable and customer focused. We left with a new car and as happy customers !
Dealer Response
Alemania, we're delighted to hear that Lewis provided such a professional and customer-focused experience at Germain Volkswagen of Columbus. Enjoy your new car!
Maximum rating = 5
I recently had the pleasure of working with Dan, a
I recently had the pleasure of working with Dan, a service technicians who truly stands out for his kindness and patience. From the moment I walked into his shop, he greeted me with a warm smile and took the time to listen to my concerns about my vehicle. Dan’s knowledge and expertise were evident as he carefully explained the issues and options available, ensuring I understood every step of the process. He never rushed me, allowing me to ask questions and feel comfortable with my decisions. It’s clear that he genuinely cares about his customers and takes pride in his work. What truly stood out to me was his genuine kindness. He went above and beyond, offering advice on maintenance and even suggesting cost-effective solutions. Not only did he fix my car with exceptional skill, but he also made the experience enjoyable. I left his shop feeling relieved and grateful to have found such a trustworthy technician. If you’re looking for someone who combines professionalism with a personal touch, I highly recommend Dan. He’s a rare find in the automotive world! Thank you again.
Dealer Response
Deona, thank you for sharing such a detailed and positive review! We're delighted to hear that Dan provided exceptional service at Germain Volkswagen of Columbus. We'll be sure to pass along your kind words. Safe travels!
Maximum rating = 5
Always schedules service quickly.
Always schedules service quickly. Communication during service is excellent. Service Rep is knowledgeable, explaining necessary repairs. Great personalities, friendly and placing the customer first. Very satisfied.
Dealer Response
Earl, we're delighted to hear that our team at Germain Volkswagen of Columbus provided you with excellent service and communication. Thanks for sharing your positive experience!
Maximum rating = 5
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