Germain Volkswagen of Columbus in Columbus including address, phone, dealer reviews, directions, a map, inventory and more

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1495 Automall Dr
Columbus, OH 43228

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Sales: 888-829-0666

Used Cars: 888-831-5577

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Germain Volkswagen of Columbus

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

1 out of 2 people said they would recommend this dealer

1 (out of 5)

BEWARE!!

Reviewed by Wes Johnson in Ruffs Dale, PaFebruary 16, 2021

I am leaving a 1 star review only because I can't leave a '0'. Being 3 1/2 hours away from this dealership, I corresponded with Aaron O'donnell regarding a preowned truck they had for sale. We went back and forth via 12 emails with details of the sale, purchase price etc. I finished the correspondence with a personal phone call to Aaron confirming the purchase price and making arrangement to drive the 3 1/2 hours there to pick up the truck the next day. Halfway there the next morning Aaron calls me to tell me the truck was in a different location and was now priced $2000 higher!!!! I had to turn around and return home. He claimed he didn't know about this! Yesterday I emailed him back and forth, he verified to me that the truck was on the lot. It was all a sham!! The "bait and switch " tactic he used was unbelievable in this day. Customers BEWARE!! Don't buy here!!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Friendly and helpful

Reviewed by Lori Lorenz in COLUMBUSNovember 14, 2019

Our salesman was Jose. He was so sweet and helpful, and understood we had a real need for a good vehicle within our budget. Everyone we dealt with was wonderful, especially when they found out my husband was born in Germany and they heard my mother in law's accent. We had a lot of fun with them and we love our car!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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