Kings Volkswagen in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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9570 Kings Auto Mall Rd
Cincinnati, OH 45249

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Sales: 866-627-0779

Used Cars: 888-265-4130

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 2:30pm

Reviews of Kings Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

9 out of 14 people said they would recommend this dealer

1 (out of 5)

READY TO GIVE KEYS BACK TO KINGS VW CINCY

Reviewed by Tyler Hull in Cincinnati OhioJanuary 27, 2021

Unfortunately, I’m going to have to change my review. We have had nothing but issues with our 2021 Atlas. We’ve got a “smart” suv with inoperable remote start, cruise control, remote lock/unlock/starting (with phone AND remote) and the list goes on. Our initial service (2 weeks after purchase with 0 miles on it), we were informed they’d be keeping my wife’s brand new car for 2 weeks to replace the trim and diagnose the software issues. We were told the cruise control and remote starting features were a KNOWN ISSUE FOR MONTHS. That’d imply we were sold a vehicle that had known manufacturing issues and not a single thing was said to us prior to them making sure we signed that dotted line. I’m currently waiting on a phone call back from Todd (stated he was service manager) hoping they can redeem themselves for this horrid taste we have in our mouth from the purchase of our 1st, and very possibly last, Volkswagen. Update to follow.

Customer Service 1

Buying Process 3

Quality of Repair 3

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great Experience

Reviewed by Happy Car Addict in Cincinnati OhioMay 10, 2020

Buying a car during “stay at home” turned out to be a great experience. Pricing on line is usually competitive the hitch is negotiating your trade. This was exceptional - they offered actual value so I only needed to say yes. When I picked up the car paperwork was ready the car was detailed to perfection - drove off in 5 minutes totally satisfied!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great experience everytime!

Reviewed by Happy in CincinnatiMay 05, 2012

I have been using this VW dealership for years. I have been impressed with each visit I have made to have my Jetta serviced. This, along with the quality of the vehicle, is why I purchased another VW at this specific dealership. I have been dealing with Scott Johnson (service rep) for 11 years and hope I never have to deal with anyone else. My Jetta, which I still have, has 245000 miles on it. Scott was EXTREMELY helpful every 5K miles when I got it serviced. He made me feel like part of the VW family. I am looking forward to enjoying my new Passat.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Kings Volkswagen

Welcome to Kings Volkswagen, your #1 Cincinnati Volkswagen area dealer. We've been in business for many years and have the most loyal customers in Cincinnati, Ohio and beyond. Visit our new facility in the Kings Auto Mall for a unique VW experience. Please browse our large inventory of new & pre-owned VW cars and SUVs. Kings VW is here for you, so come on in and put us to work! Exceptional customer service, that's the Kings VW difference! Follow us on Facebook! http://vwkings.com

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