250 Broadway Ave
Bedford, OH 44146

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Sales: 888-812-5829

Used Cars: 888-812-5922

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Ken Ganley Volkswagen Bedford

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

1364 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience.

Reviewed by Luciana Marku from Cleveland, OHDecember 28, 2025

Excellent experience. The people are working extremely fast to get you the paperwork signed and the car so you can be on your way. The place is clean and inviting.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Luciana, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

5.0 (out of 5)

The whole customer service team is very nice and

Reviewed by Alma Jones from Warrensville hts, OhioDecember 20, 2025

The whole customer service team is very nice and professional! The waiting area is very clean and the coffee and snacks are good ? The sales department is also good

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Alma, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

5.0 (out of 5)

Had a recall on my vehicle and the customer service was

Reviewed by Romel White from Cleveland, ohDecember 19, 2025

Had a recall on my vehicle and the customer service was great. They got me in and out in no time. I definitely would recommend this dealer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Romel, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

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Maximum rating = 5

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