250 Broadway Ave
Bedford, OH 44146

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Sales: 888-812-5829

Used Cars: 888-812-5922

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Ken Ganley Volkswagen Bedford

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

1367 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

No comment to Make not completely happy with repairs.

Reviewed by Gene Turner IV from Bedford,OHJanuary 23, 2026

No comment to Make not completely happy with repairs. Car had been getting serviced for 3 months. When I got it back there was other issues with vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Gene, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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Maximum rating = 5

5.0 (out of 5)

They were very courteous and patient and answered all my

Reviewed by Estelle Scott from Beachwood, OHIOJanuary 14, 2026

They were very courteous and patient and answered all my questions The facility was very clean and neat. I would recommend this place to my friends.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Maximum rating = 5

5.0 (out of 5)

Made the process very easy.

Reviewed by Amanda Janki from Chardon, OHJanuary 13, 2026

Made the process very easy. Cut and dry. This is the second vehicle we have purchased from them. Will go back again. We needed to replace a vehicle that was in an accident and they made process super easy.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Amanda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

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