7500 Hendrick Auto Plaza NW
Concord, NC 28027

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Sales Department

Sun 1:00pm – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 10:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Hendrick Volkswagen of Concord

Overall Rating:

5 (out of 5)

98% recommend this dealer

678 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an incredible experience at this dealership and

Reviewed by Erica Williams from Concord, NCDecember 03, 2025

I had an incredible experience at this dealership and couldn't be happier with my new car! Mike Dobler listened closely to what I wanted and found the perfect match for my style and needs. Edward French was so accommodating and very personable. He either had or found quick answers to my questions and made the purchase process run seamlessly. Coleman and Brock made the financing process smooth and personalized, especially impressive on a hectic Black Friday weekend. From test drive to first drive in my new ride, it was a 10/10 experience. Highly recommend this sales team!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

From the moment Edward greeted me at the dealership to

Reviewed by LavenderDiamond from Charlotte, NCDecember 02, 2025

From the moment Edward greeted me at the dealership to the moment I drove off in my new vehicle, he made the entire experience feel easy and personal. He kept in touch throughout the week, followed up with real updates, and made sure every part of the deal was handled the right way. Even with a few unexpected bumps, he stayed patient, professional, and genuinely cared about making sure I felt good about my purchase. It’s rare to find someone who communicates well, doesn’t pressure you, and gets everything wrapped up within a week. I truly appreciated his effort and would confidently recommend Edward to anyone shopping at Hendrick Volkswagen.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

LavenderDiamond, thanks for your praise and kind comments about Edward and our team here at Hendrick VW of Concord. Your kind words and recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Maximum rating = 5

5.0 (out of 5)

Volkswagen at Concord was one of my best car buying

Reviewed by Meg W. from Charlotte, NCDecember 01, 2025

Volkswagen at Concord was one of my best car buying experiences thus far. I literally went in to test drive a 2025 Tiguan and ended up driving it home the same day. Mike D. was very professional and knowledgeable. The transaction was almost seamless and I am throughly enjoying my new Tiguan.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Meg, thank you so much for sharing your sales experience with Mike! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new VW Tiguan and thank you for choosing Hendrick VW of Concord!

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About Hendrick Volkswagen of Concord

Hendrick Volkswagen of Concord is the Charlotte NC area's newest VW dealer located at the Hendrick Concord Auto Mall in Concord NC.

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