Carolina Volkswagen

Avoid this dealership. They use very deceptive advertising. The price you see is not the price you pay. They will add a lot of junk fees (processing, paint shield, etc).

They list a very competitive price for a vehicle, and then when you make the inquiry based on the price, and go back and forth, ultimately there are $2000 worth of non negotiable options as well as a ridiculous doc fee of $899. If these options are non-negotiable they should include it in their set price, but they know they get more inquiries when they post a lower but inaccurate price. xx.

I originally came to this dealership with the intent to look only, to get ideas of what kind of car I might want. I didn’t want to shop at any dealership because I’d had so many poor experiences with each of my vehicles prior. But when Drew approached me and my best friend in the parking lot with kindness and understanding, I had a feeling this experience would be a lot better than all of the others before. I had a budget set in my mind and had done tons of research to understand what I could or could not afford for a monthly payment, and the folks here were actually very respectful of that and didn’t try to push my financial boundaries. Drew answered all of our questions and went above and beyond my expectations. I don’t think I’ve ever laughed and had so much fun during a car sale before, and I’ve owned or leased 6 or 7 cars at this point in my life. Thank you to Drew and Chris and Sean for making this purchase so worthwhile and painless. I’ll definitely return whenever I’m ready for another car in the future, and I’ll be recommending all of my friends check this dealership out.