Queensboro Volkswagen in Woodside including address, phone, dealer reviews, directions, a map, inventory and more

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53-21 Northern Blvd
Woodside, NY 11377

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Sales: 866-983-8875

Used Cars: 866-983-8875

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Queensboro Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

5 out of 7 people said they would recommend this dealer

2 (out of 5)

Overall bad experience

Reviewed by NY customer in New York, NYMay 16, 2021

I just bought a car from this dealer and had a very painful experience. Not sure why but took us the entire day (9am - 4:30 pm) to buy a car. A lot of time wasting and BS. Prior to buying the car they promised it would be detailed and delivered in immaculate condition but after making them do it twice it was still so dirty on the inside. There was not detailing done at all. Looks like they just took it around the block and brought it back. After denying all the warranties they still added one without me knowing and said it was some other documentation fees on top of some other doc and pre delivery inspection fees. In the moment everything was done so fast and so I caught it only after everything was signed. I got the car that I wanted but was disappointed with the proceed and customer service from salesperson and finance person. The don’t believe all the salesperson are like that but the ones we had to deal with were not so great. Hopefully if you buy your car here you will have a better experience. All the best!

Customer Service 2

Buying Process 1

Quality of Repair 2

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Customer Service

Reviewed by Sharon Hughes in Maspeth NYMarch 16, 2021

Dioris Natera handles business I had issues with my prior traded in lease being paid off This gentleman took the time to work with me even on his day off. The people who work in this office should take his lead in customer service. I am paying a good sum of money for payment monthly so I would like my customer service to be excellent and I have to say Dioris does his job and does it well. I appreciate all his help on getting this matter solved. KK the finance manager is a pleasure to work with Incredibly knowledgeable and extremely helpful. The facilities need to be updated for your workers and your customers. It was a very cold day and freezing in there Thankfully the staff were able to share their space heaters. Not a good working environment for your staff. Update that place!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Friendly, professional staff

Reviewed by Anthony C in New York, NYMarch 04, 2021

Had a wonderful experience buying a 2017 Jetta with Rafael Diaz and the team at Queensboro VW. A friendly team with high standards of professionalism. This is a team of people who just want to do good work and make customers happy. Rafael was amazing throughout the whole process. Great communication, great service before, during, and after purchase. He went above and beyond to make sure we walked out the door with the best vehicle possible. Well done!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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