1148 Old Rte 9 N
Wappingers Falls, NY 12590
Sales: 888-698-8411
Used Cars: 888-710-5260
See all dealerships near Wappingers Falls, NY that carry Volkswagen
Overall Rating:
4.7 (out of 5)
94% recommend this dealer
536 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We came in a year ago to look at a Volkswagen and met
We came in a year ago to look at a Volkswagen and met with Fran. We didn’t end up purchasing one at that time, but we kept his contact information and came back a year later. This time, we got the best deal we could find anywhere. Fran was a pleasure to work with and made the process simple and easy. Working with Kevin, however, was not as pleasant of an experience. He didn’t seem happy that I was taking the time to read through the paperwork before signing and he made a comment about me “finding his hidden fees.” When I explained that I just wanted to be sure I understood what I was signing, he responded with, “It’s just a lease.” Other than that, I would absolutely buy another car from Fran.
Dealer Response
Thank you for taking the time to share your experience. We’re so glad to hear that Fran made such a positive impression and helped you find the best deal. We’re sorry to hear, however, that part of your visit didn’t meet the level of professionalism we strive for. Your feedback is important, and we’ll be reviewing it with our team to ensure every guest feels comfortable and respected throughout the entire process. We truly appreciate you coming back to work with us again, and we look forward to providing you with an even better experience next time.
Maximum rating = 5
Had my first servicing at Hudson Valley VW and was SOOOO
Had my first servicing at Hudson Valley VW and was SOOOO impressed !! They are very nice and friendly. (Thank you especially, Adam!) Comfy & clean waiting area! Very quick waiting time considering all that was done. I look forward to returning for my next service !!
Dealer Response
Thank you for your 5-star review and feedback! We look forward to seeing you again in the future!
Maximum rating = 5
Very professional, Timely, clean, considerate, clear,
Very professional, Timely, clean, considerate, clear, respectful , detailed, knowledgeable. Individual was very welcoming and pleasant.
Dealer Response
Thank you for your review and kind words Lisa! We strive for considerate and respectful customer service as well as a seamless process! We look forward to serving you again!
Maximum rating = 5
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