530 East Jericho Turnpike
Saint James, NY 11780

Get Directions

Sales: 888-861-4749

Used Cars: 888-861-4749

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:45am – 5:15pm
Tue 7:45am – 5:15pm
Wed 7:45am – 5:15pm
Thu 7:45am – 5:15pm
Fri 7:45am – 5:15pm
Sat 8:00am – 4:00pm

Reviews of Smithtown Volkswagen

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

2314 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was kind and courteous, and even drove me home

Reviewed by MISSLISA1935December 05, 2025

Everyone was kind and courteous, and even drove me home when I dropped my car off. They kept me informed throughout the whole process and Jasmine went above and beyond. What a wonderful experience thank you for taking care of me and my car.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

https://youtu.

Reviewed by Laimbrane.orgDecember 05, 2025

https://youtu.be/KInzdsg_bks?si=aKSDPZ6JxyzMMprW This is my video review and BBB complaint. Tammy Groody is a liar

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was my fourth VW and second with Adam.

Reviewed by RNDMSTEVEDecember 02, 2025

This was my fourth VW and second with Adam. He's the best and the rest of the staff and service department are top notch as well!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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