Open Road Volkswagen Manhattan in New York including address, phone, dealer reviews, directions, a map, inventory and more

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802 11th Ave
New York, NY 10019

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat Closed

Reviews of Open Road Volkswagen Manhattan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

88 out of 95 people said they would recommend this dealer

5 (out of 5)

Great service and a great deal!

Reviewed by Joann 2010 Bug in ny, nyFebruary 26, 2021

Ling was sensational as a rep! This is our second purchase at Open Road VW Manhattan, and it was seamless. Ling responded to my request fast, and had me put down a deposit on the phone to ensure my car did not get away. I was lucky because it was a great deal, and we love our new used car! I looked at other places, but they really have great deals on used cars here and make sure that everything runs great.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

10 star experience!!!

Reviewed by Jennifer C in NY,NYAugust 06, 2020

I normally do not leave reviews, but after my amazing experience with Jeff, I honestly have no choice! Jeff truly is the best. He is proactive and pressure free. He listened to what we wanted and the price we wanted and got me the perfect car for an unbeatable price! Jeff has been nothing short of extremely professional and responsive. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. I picked up the car yesterday and am still in awe of how beautiful it is! He explained every single feature of the car extensively, leaving no stone unturned. I will be referring friends, family and strangers to him, and definitely plan to lease or purchase all future vehicles from him. I promise you, if you want a smooth, easy, quick and informative car experience, Jeff will exceed all expectations!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Impressive & quick reply to questions

Reviewed by MB Driver in Boston, MAApril 09, 2015

Personalize and impressive service.I was satisfied with quality of service

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Open Road Volkswagen Manhattan

At Open Road Volkswagen Manhattan, you will experience a new level of doing business - with TRUST! Buying a car is easy and hassle free. Our vehicles are priced fairly. Our sales team has master-certified product specialists. Our commitment to customer satisfaction in both sales and service is award-winning. As a member of the Open Road Auto Group, our standards are high and so are our clients' expectations. We exceed those expectations and you benefit. Come visit our great selection of new and used vehicles. Our state-of-the-art facility has indoor parking and lots of happy faces. You will be glad you did!Hablamos Espanol.

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