Basil Volkswagen of Lockport

Volkswagen New Car Dealership in Lockport, NY

6179 S Transit Rd
Lockport, NY 14094

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Sales: 716-625-4444

Used Cars: 716-625-4444

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun 9:00am – 4:00pm
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm
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Reviews of Basil Volkswagen of Lockport

Overall Rating:

4.9 (out of 5)

94% recommend this dealer

261 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always professional and courteous.

Reviewed by rbhoffman-condorJuly 14, 2025

Always professional and courteous. Everything is explained, A1 workmanship and the free car wash is a nice bonus.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the great review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Amber did an excellent job answering all my questions.

Reviewed by Ron DiNicolantonioJune 25, 2025

Amber did an excellent job answering all my questions. The service department is excellent with fast service and great prices. I choose Basil Volkswagen for great prices on vehicles and great service. Thank you Ron DiNicolantonio

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great review of our service department Ron!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The process was easy and the vehicle was ready for pickup

Reviewed by B McCann from Fayetteville NYJune 25, 2025

The process was easy and the vehicle was ready for pickup as promised. Price was okay.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are so glad your visit was quick and easy!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Basil Volkswagen of Lockport

At Basil Volkswagen of Lockport, we pride ourselves on offering superior customer service in every department. We have a strong commitment to customer satisfaction, which is why our team will treat you with the personalized approach you deserve. Our commitment starts with our array of vehicles in Lockport, New York. Our new vehicle inventory demonstrates the best in German engineering, from the efficient and sporty Volkswagen Jetta to the spacious and luxurious Volkswagen Atlas. If you're budget conscious, make sure to browse our affordable used car selection. Why wait another day? Schedule a test drive at our Lockport, NY Volkswagen dealership to get the process started.

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Want more details on Volkswagen vehicles?

Volkswagen

Atlas, Atlas Cross Sport, ID. Buzz, ID.4, Jetta GLI, Taos, Tiguan
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