Basil Volkswagen of Lockport in Lockport including address, phone, dealer reviews, directions, a map, inventory and more

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6179 S Transit Rd
Lockport, NY 14094

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Sales: 716-625-4444

Used Cars: 716-625-4444

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun 9:00am – 4:00pm
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Basil Volkswagen of Lockport

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

85 out of 87 people said they would recommend this dealer

5 (out of 5)

2015 Jetta TDI

Reviewed by Wil-in-Wilson in Wilson, NYApril 10, 2021

Always treated with respect and dignity at this dealership’s service department. They take care of their customers right! Was in and out in less than an hour this time. Very efficient. Whenever my vehicle needed major work they were upfront and had great pricing. They were always willing to work with me.enjoy having both my cars serviced here. Service department rocks!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great experience

Reviewed by Mitchell in East Amherst NyOctober 14, 2020

They did everything could to get me into my new car and it happened and I definitely appreciate there efforts! Great place to car shop

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great service dept

Reviewed by Liveaxle in Buffalo, NYOctober 08, 2020

Genuinely friendly and decent. They went above and beyond to give me as much info as they could even when questions got technical. Other dealers in the area don't come close...

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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