Volkswagen of Kingston in Kingston including address, phone, dealer reviews, directions, a map, inventory and more

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1249 Ulster Ave
Kingston, NY 12401

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Sales: 845-481-9271

Used Cars: 866-499-6025

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Volkswagen of Kingston

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.9 (out of 5)

7 out of 14 people said they would recommend this dealer

1 (out of 5)

Horrible customer service from a manager

Reviewed by Kyle in Kingston New YorkMarch 31, 2021

Bought a certified pre owed golf tsi after buying the car found out it was missing the subwoofer( the audio was a big selling point for me) The sales person Nicole even told me it had a subwoofer. The part is only 100-150$. Called to see if they could do anything about it considering it had “passed” the 100 point dealer inspection they should of seen it was missing and replaced it right? maybe someone messed up. I spoke with a manager and he said it was “my fault I didn’t address any issues prior to buying the car” well then what is the point of a 100 point dealer inspection to make sure everything it running good and at the least make sure it’s in the car! What else didn’t they check?? Again it’s not about the money I can buy it myself. But the level of disrespect from the manager was unreal. I have had better customer service from a gas station then I got from the manager at Volkswagen of Kingston. Shame on you. You will never have my or my family’s Business ever again.

Customer Service 1

Buying Process 2

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Service is poor

Reviewed by Karin Newman in Copake fallsMarch 12, 2021

I picked up my car for a detail and right away its shaking cant drive it above 40 mph. Stopped at a garage to make sure it was safe to drove. This dealer has every excuse not to fix things...engine noise loud exhaust noise all my friends and family hear it to. Take it to the shop that's not normal but dealer says they cant hear it. Hard to get them to honor warrenty.

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Fantastic Salesperson- Awesome VW Atlas

Reviewed by Mueller in Marlboro, NYOctober 10, 2020

Nicole Pallidino is an Amazing sales woman! She is not your typical car salesman. She is extremely patient and I never felt pressured at all. She took her time with me over the course of about 2 weeks and when I finally decided on the Atlas she went over every bell and whistle it had to offer. She knew the vehicle inside and out and was able to answer all of my questions. Nicole made my experience stress free and ennoble and I am extremely happy with my purchase and service from her. If you are in the market for a car, you should definitely give her a holler!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Volkswagen of Kingston

If you're in the market for a new or used Volkswagen in Kingston, you've landed in the right place! Here at Volkswagen of Kingston, we pride ourselves in the quality vehicles we have on our lot, as well as the customer service we provide for every customer that walks through our doors. Because the auto industry is constantly coming out with new products and information, you can rest easy knowing that we can help you sort it all out! Our vast knowledge of the product we sell, combined with our passion for serving you, makes us certain that you'll be thrilled with your new vehicle and with Volkswagen of Kingston.

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