1249 Ulster Avenue
Kingston, NY 12401

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Sales: 845-336-5300

Used Cars: 845-336-5300

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Romeo VW of Kingston

Overall Rating:

4.2 (out of 5)

93% recommend this dealer

353 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good service and very attentive salespeople.

Reviewed by Jon Hinkley from Livingston Manor, NYFebruary 06, 2026

Good service and very attentive salespeople. Made the process quick and easy. Would definitely recommend

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi John, we’re glad your visit to Romeo Volkswagen of Kingston went smoothly. It’s great to hear our team provided attentive service and made everything simple. Thank you for sharing your experience.

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5.0 (out of 5)

Great, fast service.

Reviewed by Little d from West Fulton NYJanuary 06, 2026

Great, fast service. Kirk East and Dan were wonderful!!! I hate dealing with auto negotiations but we worked together and I got a very fair price.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for sharing your experience with Romeo Volkswagen of Kingston. We’re glad Kirk East and Dan were able to make the process smooth and help you get a fair price without the stress of negotiations. It’s great to hear you received fast, friendly service. We appreciate your feedback and hope you enjoy your new vehicle!

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Maximum rating = 5

1.0 (out of 5)

Unprofessional.

Reviewed by Olivia PDecember 30, 2025

Unprofessional. We had an appointment and they took someone before us and then left us in the waiting area for over 1.5hrs with no update. Upon getting home they gave us no RTA to register the vehicle, as well as no gas in the car and a dead key. They failed to give us the spare key as well. Horrible customer service would not recommend!!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Olivia, we are truly sorry for the way your visit went. Waiting so long without updates and leaving without keys, gas, or registration paperwork is far below the experience we aim to provide at Romeo Volkswagen of Kingston. Your feedback is important, and we are taking steps to address these issues so future customers don’t face the same problems.

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Maximum rating = 5

About Romeo VW of Kingston

After over 40 years in the automotive industry, I know that there are many places you can purchase your next vehicle, and I want to personally thank you for considering the Romeo Auto Group. Here are just a few reasons why I believe you will be a completely satisfied, lifelong member of the Romeo family: Great people, highly trained, professional, courteous, and ethical staff. Many of our employees have years of experience, whether it's our sales, service, or parts personnel you will find high quality people eager to satisfy your needs. Convenient Location in Kingston, Lake Katrine, Glens Falls and Queensbury, NY. Commitment to Quality. Whether it is delivering quality products or service. We are committed to exceeding your expectations. We make the most of every opportunity to prove that we are the best in the business. Our facilities are the best and equipped and staffed to serve your ownership needs. We offer wireless connectivity, complimentary beverages, a relaxing customer lounge, and service with over 40 years of experience. We will be your #1 source for purchasing pre-owned cars at great prices. We’ve helped thousands of buyers find the right vehicle with shopping that is easier than ever. Our unrivaled concierge service helps you navigate dealer inventory and save thousands on your desired vehicle, with financing available and people and service to back you up. No car vending machines here!

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