1249 Ulster Avenue
Kingston, NY 12401
Sales: 845-336-5300
Used Cars: 845-336-5300
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Kingston, NY that carry Volkswagen
Overall Rating:
4.2 (out of 5)
93% recommend this dealer
353 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Good service and very attentive salespeople.
Good service and very attentive salespeople. Made the process quick and easy. Would definitely recommend
Dealer Response
Hi John, we’re glad your visit to Romeo Volkswagen of Kingston went smoothly. It’s great to hear our team provided attentive service and made everything simple. Thank you for sharing your experience.
Maximum rating = 5
Great, fast service.
Great, fast service. Kirk East and Dan were wonderful!!! I hate dealing with auto negotiations but we worked together and I got a very fair price.
Dealer Response
Hi, thank you for sharing your experience with Romeo Volkswagen of Kingston. We’re glad Kirk East and Dan were able to make the process smooth and help you get a fair price without the stress of negotiations. It’s great to hear you received fast, friendly service. We appreciate your feedback and hope you enjoy your new vehicle!
Maximum rating = 5
Unprofessional.
Unprofessional. We had an appointment and they took someone before us and then left us in the waiting area for over 1.5hrs with no update. Upon getting home they gave us no RTA to register the vehicle, as well as no gas in the car and a dead key. They failed to give us the spare key as well. Horrible customer service would not recommend!!
Dealer Response
Hi Olivia, we are truly sorry for the way your visit went. Waiting so long without updates and leaving without keys, gas, or registration paperwork is far below the experience we aim to provide at Romeo Volkswagen of Kingston. Your feedback is important, and we are taking steps to address these issues so future customers don’t face the same problems.
Maximum rating = 5
After over 40 years in the automotive industry, I know that there are many places you can purchase your next vehicle, and I want to personally thank you for considering the Romeo Auto Group. Here are just a few reasons why I believe you will be a completely satisfied, lifelong member of the Romeo family: Great people, highly trained, professional, courteous, and ethical staff. Many of our employees have years of experience, whether it's our sales, service, or parts personnel you will find high quality people eager to satisfy your needs. Convenient Location in Kingston, Lake Katrine, Glens Falls and Queensbury, NY. Commitment to Quality. Whether it is delivering quality products or service. We are committed to exceeding your expectations. We make the most of every opportunity to prove that we are the best in the business. Our facilities are the best and equipped and staffed to serve your ownership needs. We offer wireless connectivity, complimentary beverages, a relaxing customer lounge, and service with over 40 years of experience. We will be your #1 source for purchasing pre-owned cars at great prices. We’ve helped thousands of buyers find the right vehicle with shopping that is easier than ever. Our unrivaled concierge service helps you navigate dealer inventory and save thousands on your desired vehicle, with financing available and people and service to back you up. No car vending machines here!
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