Brooklyn VW

They made me feel confident to buy my new car, answered all my questions and made the purchase easily and quickly without any problem. Very professionals, Matthew Richards and Mamdoh Khalil. Definitely returned to do business with Brooklyn Voklswagen

I received a lot of attention and help when buying the car at the dealership on Kings HW. I would like to mention Andreas and Isaac, who willingly helped me to buy the car. And additionally I received as the gift wheel nuts and cover for cargo of my car. Thank You guys!!! I advise Volkswagen lovers contact to this dealership. Leonid Feldman

Brooklyn VW service was a terrible experience. I dropped my atlas sport off to have it repaired under warranty for faulty infotainment system. The part was ordered and I left my vehicle at VW overnight. I was told by text by a service tech esquiel that my car was ready the following day after the new part was put in. My wife took uber there to pick up the car but they changed their story last minute about how the part wasn't the right one or that it wasn't installed properly. They were speaking in riddles. We lost time and pay and to say they would give us a loaner vehicle however they didn't have one at their location!!. It took all day up until they told us to come there that the issue wasn't fixed. They wasted our time. Me and my wife both work and can't afford to work around their schedules. Time to move on to another VW dealer and see if they can rectify this issue. BROOKLYN PEEPS stay away from these amateurs.....